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    Tier 3 - Direct line

    This is a discussion on Tier 3 - Direct line within the Sky Broadband help forums, part of the Sky Broadband help and support category; Not sure if I should do this but I would have given a limb for this information before. I stress ...

    1. #1
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      Tier 3 - Direct line

      Not sure if I should do this but I would have given a limb for this information before. I stress that you should only go straigh thru to 3 if you are having weeks of grief with 1 and 2 and not straight away They have desperate people to help first.

      **** *** ****

      Good luck.
      Last edited by Saturday; 09-01-07 at 10:49 AM. Reason: Number temporarily removed while I check policy on this - sorry :(


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      Re: Tier 3 - Direct line

      The number has been removed while it is being checked if it is OK to post for everyone, whilst I understand this from the sites point of view, it was never mentioned to me that I should not disclose the number by Tier 3 staff and i phoned them 3 times so surely it is OK?

      If it is permanantly removed sorry guys!!

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      Re: Tier 3 - Direct line

      To be fair they probably never realised that you were going to post it on an internet forum such as this unless you told them you were going to.

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      Re: Tier 3 - Direct line

      Quote Originally Posted by Alan b View Post
      To be fair they probably never realised that you were going to post it on an internet forum such as this unless you told them you were going to.
      I know. Probably for the best...

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      Re: Tier 3 - Direct line

      Last time we published a number, this resulted in a request from Easynet to remove it, as it generated more work for them.

      Easynet only have a few secretaries and:

      1) It was constantly ringing

      2) Stopped them from doing their everyday job

      (we didn't realise so many people read these pages)

      Although I appreciate the help and resolve by publishing the number, I think that you made the right decision, not to insist we allow you to publish it.
      Last edited by NewsreadeR; 09-01-07 at 01:03 PM.




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