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    Check your activation day

    This is a discussion on Check your activation day within the Sky Broadband help forums, part of the Sky Broadband help and support category; Humph - mine says there are no orders outstanding for my line. Another phone call to SKY beckons. They are ...

    1. #21
      SAFC2403's Avatar
      SAFC2403 is offline Sky User Member
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      Humph - mine says there are no orders outstanding for my line. Another phone call to SKY beckons.

      They are really taking the ***** now.


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    3. #22
      EL_PRESEDENTE's Avatar
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      indeed same as mine says. oh poopy guess bt shut down this fountain of knowledge wouldnt want you knowing whats actually happening would ya

    4. #23
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      My order is still showing through the link as to be delivered today.

    5. #24
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      Ah well seems I was wrong as it did only show old orders on my account until this morning then I had the a shock as it now shows my orders for SkyBB only thing is I should be going active with them today bit it seems it will be well see yourselves
      Account number XXXXXXXXXX Phone number XXXXXXXXXX
      Order reference XXXXXXXXX
      Placed 31 Aug 2006
      Description CHANGE
      Appointment No date yet
      Date due 07 Sep 2006
      Status In progress
      Last update 31 Aug 2006
      Latest update Your order is in progress.

      Items in this order
      Description Item Quantity Cost Rental
      PROVIDE LLU LINE SHARE PSTN 1 0.0 0.0
      AH well one more week isnt going to kill me
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
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    6. #25
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      Placed:23 Aug 2006 Description:CHANGE We can do this on:31 Aug 2006 We agreed to deliver by: 31 Aug 2006
      From my order. I can't get the view detail link to work at all.

    7. #26
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      Yes the order status is VERY dodgy at best, some days it works some days it doesn't. BT is absolute crap, but when it works it gives you the info you want! So be happy people lol

    8. #27
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      Well i have been checking mine all morning and it still says the same:

      Order ref Placed Description We can do this on: We agreed to deliver by:
      D*****NE 24 Aug 2006 CHANGE 01 Sep 2006 01 Sep 2006 View detail
      D*****NE 23 Aug 2006 CHANGE 06 Sep 2006 06 Sep 2006 View detail


      I hope that doesn't mean my old provider will be taken off on the 1st and then sky takes over on the 6th!!!!

      Letter states that it is to be activated on the 1st so hope all is well,

      Attempted to call this morning however there was a 13 minute queue!

    9. #28
      EL_PRESEDENTE's Avatar
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      ooOOOOoo well i got it to work kind of looks like activaion on the 7h of sept or that could be me changing m phone service over to tesco mmm clubcard points hopefully last 6 days of dialup

    10. #29
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      Anyone have a time frame as to when the order appears on the BT site from when you ordered it from SKY ?

    11. #30
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      welcome to skyuser.co.uk stevvie

      as for time frame it seems to vary, however i would hazard a guess and say anwhere between 3 - 10 days or so

      however demand is high - very high!




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