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    help with disconnections

    This is a discussion on help with disconnections within the Sky Broadband help forums, part of the Sky Broadband help and support category; Have been on connect about a month, runs pretty well for most of the time but I get lots of ...

    1. #1
      adam_tomlinson's Avatar
      adam_tomlinson is offline Sky User Member
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      Unhappy help with disconnections

      Have been on connect about a month, runs pretty well for most of the time but I get lots of disconnections when i'm playing betfair poker and it has to reconnect (the internet keeps working meanwhile) and also every hour or so my connection grinds to a halt and sites takes ages to load and if I have any torrents running they all go from about 30k to 0.3k. I've tried using the master socket and without my phone plugged in and it doesn't seem to help.

      ADSL Link Downstream Upstream
      Connection Speed 7968 kbps 448 kbps
      Line Attenuation 47.0 db 31.5 db
      Noise Margin 5.9 db 22.0 db


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    3. #2
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
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      Your noise margin is a little low.

      Have you tried connecting the test socket behind the master socket?

      If you can, please post your stats here afterwards

      http://www.skyuser.co.uk/forum/view-master.html

      Also try disabling your UPnP

      http://www.skyuser.co.uk/forum/view-routerstats.html

      Explains how to do it near the bottom




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