Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 2 of 2 FirstFirst 12
    Results 11 to 14 of 14

    Router Lights flashing

    This is a discussion on Router Lights flashing within the Sky Broadband help forums, part of the Sky Broadband help and support category; Exactly the same thing happened to me a couple of months ago. Router froze for no apparent reason on a ...

    1. #11
      Danogian's Avatar
      Danogian is offline Sky User Member
      Exchange: LSELT
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Oct 2006
      Location
      New Eltham, London
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts
      Exactly the same thing happened to me a couple of months ago. Router froze for no apparent reason on a friday night, when I rebooted it I got the same flashing lights. Tried the reset button, tried the recovery utility (using Sky & non-Sky firmware), no joy.

      Phoned sky on saturday morning, got through to the Indian helpdesk, managed to convince them I knew what I was talking about so it's not worth putting me through all the usual 'is it plugged in?' rigmarole, said I wanted a new router please. They said 'no worries, we'll send you one'. Received it tuesday morning, everything has been fine since.

      That's been the only problem I've had with sky. The original router worked for about 5 weeks before it died. The only causes I could think of for it were either that sky were trying a remote firmware update that failed, or some kind of power spike (although surely that would knacker the power supply, which is fine, as I am still using the original one on the new router).

      I'd get on to them and ask for a new box. Even if you get your one working, you'll always have a spare then!


    2. Advertisement
    3. #12
      MrStabby's Avatar
      MrStabby is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Non Sky Router
      Sky TV:
      Join Date
      Oct 2006
      Posts
      357
      Thanks
      0
      Thanked 0 Times in 0 Posts
      The box is dead, you'll need a new one. Call Sky.

    4. #13
      Robbo's Avatar
      Robbo is offline Member
      Exchange: E. port
      Broadband ISP: Mid
      Router: Netgear V1 DG834GT
      Sky TV: Sky+HD box
      Join Date
      Nov 2006
      Location
      E.port
      Posts
      33
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Thanks to all that replied what a great helpful site this is, Just an update tried the recovery utility looked good and after a lot of flashing etc, I ended up with just the ethernet light on, when rebooted router the two lights were flashing again as before.
      So phoned sky again and a new router due in five days, fingerscrossed
      cheers again and all the best for the new year

    5. #14
      Robbo's Avatar
      Robbo is offline Member
      Exchange: E. port
      Broadband ISP: Mid
      Router: Netgear V1 DG834GT
      Sky TV: Sky+HD box
      Join Date
      Nov 2006
      Location
      E.port
      Posts
      33
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Thumbs up Re: Router Lights flashing

      Just Updating
      Now recieved the new router from sky, plugged in Four lights all now OK. surfing away

     

     
    Page 2 of 2 FirstFirst 12

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION