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    Sky Mid connection Speed dropped

    This is a discussion on Sky Mid connection Speed dropped within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi All Can anyone offer me any advice on the following had bt 1mb for years switched to sky mid ...

    1. #1
      jph160's Avatar
      jph160 is offline Sky User Member
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      Sky Mid connection Speed dropped

      Hi All

      Can anyone offer me any advice on the following

      had bt 1mb for years switched to sky mid no problems on 8th december with stats as below

      ADSL Link Downstream Upstream
      Connection Speed 5760 kbps 416 kbps
      Line Attenuation 50.0 db 31.5 db
      Noise Margin 6.6 db 14.0 db

      apoart from having to reboot reouter occasionally when speed dropped no other problems

      apart from today stats are now as below reboot still shows the same slow speed

      ADSL Link Downstream Upstream
      Connection Speed 1856 kbps 416 kbps
      Line Attenuation 59.0 db 31.5 db
      Noise Margin 7.9 db 13.0 db

      any comments appreciated
      cheers

      JH


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    3. #2
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
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      A huge leap in attenuation like that points to a line fault - either that or (possible not likely) BT have changed the routing of your line.

      What are your stats using the test socket which you'll find behind the faceplate of your mater socket (assuming you have an NTE5)?

     

     

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