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    Ordered Sky BB without URN

    This is a discussion on Ordered Sky BB without URN within the Sky Broadband help forums, part of the Sky Broadband help and support category; I registered for SkyBB 17th July by the Internet then mid August by phone. I have just phoned 08705 515515 ...

    1. #1
      Annie UK's Avatar
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      Ordered Sky BB without URN

      I registered for SkyBB 17th July by the Internet then mid August by phone.

      I have just phoned 08705 515515 option 2 and told them that though my exchange is LLUed with easynet I have not had a URN email.

      The call took about 30 minutes but at the end I had a URN and my order was taken

      I now await my router 2xUSB wirelss adaptors and my paperwork
      I have no MAC to fail as the line is a pure normal BT line

      By the way the above was my post I had trouble logging on to the forum
      Last edited by NewsreadeR; 29-08-06 at 04:14 PM. Reason: Not logged in ;-)


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    3. #2
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      Welcome to the site anniebrion

      Sorry to read you had some problems with the site I am sure NewsreadeR is still ironing out some of the bugs so hopefully they will all vanish soon

      Pleased to read you have pleased your order and lets hope it all goes smoothly do keep us informed with your progress.
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
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      If you would like to know the straight line distance to your exchange then
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    4. #3
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      I will keep you updated

    5. #4
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      Initially I was told I needed an "invitation code" either by email or snail mail before I could order Sky BB. I'm still getting snail mail telling me that Sky BB isn't available just yet in my area because of overwhelming demand.

      Thankfully, one of the Sky CS team understood that since I already have bb from another ISP it means less work for Sky and suggested I call back once I had a MAC. It seems to have worked and today I got the letter confirming the Sky Router has been ordered for me.

      Is the "invitation code" just a way of controlling demand?

    6. #5
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      Hi Martin

      the info we have been told is

      those with access to the Easynet unbundled servers will be getting signed up first then the rest of us.
      so i suppose there must have been a window of opportunity for you - congrats, wish i could sign up




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    7. #6
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      Quote Originally Posted by Martin View Post

      Is the "invitation code" just a way of controlling demand?
      yes it does seem to be, they have been signing up people in batches so to stop like you said them being overwhelmed
      "To help would be a great adventure"

    8. #7
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      ^^^^^ what he said

      Also this is a huge learning curve for Sky so doing it they way they are is a very good idea, anyway good luck Martin
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    9. #8
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      Thumbs up davecaz

      i have ordered sky bb 8 weeks ago max package have re reg 3 times had email saying will be in touch but to date nothing i have sky hd + sky talk have been with them from day one my bb at pres is with ntl but only on 30 days notice how long will it take sky to pull there finger out . ps great site good work thanks davcaz

    10. #9
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      Sky BB was only announced 17th July!

      Have you actually ordered or just registered your interest. If you have ordered you'll have a Unique Reference Number.

      The 30 day notice with NTL is not part of the equation as you can have ADSL and Cable at the same time.

      I'm with blueyonder and will be keeping them for a couple of months whilst I bed Sky in.

     

     

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