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    Easy questions?

    This is a discussion on Easy questions? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I would appreciate your help with 2 hopefully easy questions: 1. How can I check the broadband speed? 2. How ...

    1. #1
      paraluka's Avatar
      paraluka is offline Sky User Member
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      Easy questions?

      I would appreciate your help with 2 hopefully easy questions:

      1. How can I check the broadband speed?
      2. How can I find out if there are problems with my local exchange?

      Thanks for your help.


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    3. #2
      Keiran2K8's Avatar
      Keiran2K8 is offline Skyuser Serial Spammer
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      1.a - To find what you are synced at see; http://192.168.0.1
      Username; admin
      Password; sky
      Then Statistics!

      1.b - To see what speeds you are getting try,
      http://www.speedtest.bbmax.co.uk

      ------------------------------
      2.a - See; http://easynet.net/support/support_status.asp
      2.b - See; http://usertools.plus.net/exchanges/

    4. #3
      paraluka's Avatar
      paraluka is offline Sky User Member
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      Thanks Fibreoptic.

      The stats came out at:

      ADSL Link Downstream Upstream
      Connection Speed 6197 kbps 764 kbps
      Line Attenuation 35.0 db 19.9 db
      Noise Margin 6.7 db 12.5 db

      On the speedtest, the connection speed was 5211 kbps and 633 kbps.

      Although our line is apparently capable of receiving 17mbps, which is why we went for the Max package. So why are the actual speeds so much lower?

    5. #4
      Keiran2K8's Avatar
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      We have the same attenuation, 35.0db!
      And I only get ;
      Download Speed: 6749 kbps (843.6 KB/sec transfer rate)
      Upload Speed: 591 kbps (73.9 KB/sec transfer rate)

      Although our line is apparently capable of receiving 17mbps,
      Well ours was capable of 14Mb!

      Anyways there are alot of things which can effect your download speed!

      1. Distance from speed test server
      2. Congestion at the Local Exchange!
      Last edited by Keiran2K8; 13-12-06 at 07:27 PM.

    6. #5
      Saturday's Avatar
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      Quote Originally Posted by paraluka View Post
      Although our line is apparently capable of receiving 17mbps, which is why we went for the Max package. So why are the actual speeds so much lower?
      Unless Sky have capped you, the speed you connect at is determined principally by your attenuation and secondly by the amount of noise on the line. Your attenuation is 35db which gives a potential connection speed of ~14000kbps. Therefore noise is the limiting factor in your case. As a comparison, my attenuation is 38db and I happily connect at ~13000kbps.

      To test what improvements you could get by reducing the effect of local noise, connect your router to the test socket behind the faceplate of your master socket (assuming it is an NTE5). Compare the two - I suspect the test socket will deliver an improved connection speed. If it does then this is what you would get with improved filtering on your connection. If it doesn't then the noise is being generated somewhere between you and the exchange.

      Exchange congestion would not lead to a lower connection speed. It may lead to a lower download speed however.

      You may find this useful background reading.

      HTH

     

     

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