This is a discussion on Total frustration within the Sky Broadband help forums, part of the Sky Broadband help and support category; Anyone help please I have been connected to broadband for two weeks and I am experiencing difficulties with the following ...
- 12-12-06, 04:42 PM #1
Anyone help please
I have been connected to broadband for two weeks and I am experiencing difficulties with the following
Cant get email or the Sky login page
whenever i go to a site to purchase goods and try to buy I get the message basket empty
whenever i go to sites that require password eg hotmail it tells me the password is incorrect even though I am using the correct password
When i try and use ebay as soon as I try to purchase it tells me password incorrect again I am using the correct info
Various sites tell me to enable cookies to gain access even though my settings are correct to enable cookis
- 12-12-06, 06:47 PM #2
This is very unlikely to be a sky service problem, but most likely a problem with your pc. check to make sure you have no viruses, malware or spyware etc.
check you have the latest microsoft updates.
once that is done let us know if you are still having problems
also let us know which browser you are using
- 12-12-06, 06:52 PM #3
I agree there is something not right on your PC.
As for the Portal and email there is a forum full of problems with them.Ray
Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
If you would like to know the straight line distance to your exchange then
Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here
- 12-12-06, 10:11 PM #4
I had exactly this problem and boy I've spent a week fixing it.
It's nothing to do with sky but more likely to be McAfee if you've installed it (specifically the Privacy Service). I eventually managed to uninstall it but it also corrupted my .NET stuff so after going round in circles, multiple system restores, reinstalls and pain, it's now working and I can now successfully log into hotmail, yahoo mail, ebay and amazon!
Hope that helps? (or not?)
ETA: p.s. Can also successfully log into Sky Portal now too~~ Lead me not into temptation, I can find it myself ~~
- 12-12-06, 10:14 PM #5Skyuser Serial SpammerExchange: RedditchBroadband ISP: Max & VM VIP-85 & Be* ProRouter: Sagem F@ST 2504Sky TV:
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- Oct 2006
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Well judging from personal experience, I can get onto Hotmail, SkyMail, Portal etc etc! And I have McAfee on!
- 12-12-06, 10:21 PM #6
Maybe it's because you know what you're doing!!
~~ Lead me not into temptation, I can find it myself ~~