Can i request interleaving to be turned off?
This is a discussion on Can i request interleaving to be turned off? within the Sky Broadband help forums, part of the Sky Broadband help and support category; how do i request to speak to tier3 cos the guy didnt seem intrested when i ask and as isaid ...
- 12-12-06, 09:30 PM #11
how do i request to speak to tier3 cos the guy didnt seem intrested when i ask and as isaid he told me to ring bt which is useless because althought there bt lines im with sky. surely sky could sort it out
- 12-12-06, 09:35 PM #12
llu pings arent great either[usually 30-50]
- 12-12-06, 09:45 PM #13
You really need Tech Support to put the request through, to be honest I am not sure they will do it anyway as there have been posts on here that have said they have managed to get it changed but there have also been post that have said they haven't.Ray
Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
If you would like to know the straight line distance to your exchange then
Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here
- 13-12-06, 07:43 PM #14
If you're on Connect Sky can't change things like interleaving - that's set on the DSLAM at the exchange, and on Connect that's BT's kit I'm afraid.
- 14-12-06, 09:48 AM #15
whether it is bt's kit or not - sky will still have to make or do the request to turn interleaving off.
so either way you will need to get sky to sort it out for you. perhaps try ringing at different times of the day, you may get one that is sympathetic and will do something. good luck!
- 03-01-07, 11:04 AM #16
bump. just to bring this back on topic will it improve ping aswell as speed if i plugged my modem into the master socket?
- 03-01-07, 12:49 PM #17
Not quite sure how your question brings things back on topic in a thread about interleaving but no, plugging into your master socket is very unlikely to improve your ping. Any possible effect would be because dodgy wiring plugged into the master socket was causing such gross transmission errors that the router was struggling to transmit and receive data packets. If that were happening you'd have more to worry about than pings.
The benefits of plugging into a master socket would simply be to eliminate any problems caused by a plug in extension. It does nothing to help with any other wiring problems. This also applies to any speed increases you may see from the master socket. i.e. many connection problems are caused by hard wired extensions (internal phone extensions) and so plugging into the master socket will have little or no effect for these.
- 03-01-07, 03:34 PM #18