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    broadband stats

    This is a discussion on broadband stats within the Sky Broadband help forums, part of the Sky Broadband help and support category; I spoke to Sky Tech Support this morning and they advise me that my noise margin and Line Attenuation are ...

    1. #1
      levineg's Avatar
      levineg is offline Sky User Member
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      broadband stats

      I spoke to Sky Tech Support this morning and they advise me that my noise margin and Line Attenuation are TOO HIGH

      The Noise Margin should be between 5 and 8 db and the Line attenuation should be a lot less than what it is (39 db is too high)

      They said they will try and do some work on the exchange to bring these figures down and they seem to think that my line is capable of higher speeds.

      So they said they would call me in 2-3 days to let me know what has happened.


      System Up Time 146:24:36
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 137519 169256 0 85 324 134:58:51
      LAN 10M/100M 177628 140469 0 312 85 146:24:34
      WLAN 11M/54M 115 0 0 9 0 00:42:06

      ADSL Link Downstream Upstream
      Connection Speed 5120 kbps 416 kbps
      Line Attenuation 39.0 db 24.0 db
      Noise Margin 10.5 db 13.0 db


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    3. #2
      The Doctor's Avatar
      The Doctor is offline Skyuser Member
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      thats crazy, 39db is dam good and 10.5db is perfect aswell, as even with a drop of 2-3db will remain stable.

      take it that was someone from t1 you where speaking with.

    4. #3
      Wheelie's Avatar
      Wheelie is offline Sky User Member
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      I agree with the theg33k

      As you are on the Mid package I would say Stats look fine though speed seems a little lower than I would have expected.
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

     

     

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