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Does this seem right
This is a discussion on Does this seem right within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all, just joined so sorry if this is in wrong place. Am on sky max package. been having probs ...
- 01-12-06, 09:46 PM #1
Does this seem right
just joined so sorry if this is in wrong place.
Am on sky max package. been having probs with download speeds. have looked through forum over last few days and tried lots of things advised, tweeking, adsl socket etc.
just got these stats of router.
ADSL Link Downstream Upstream
Connection Speed 15323 kbps 766 kbps
Line Attenuation 26.5 db 14.5 db
Noise Margin 9.8 db 12.0 db
sounds great but on speed tests am getting varying download speeds from about 2mb to 7.5mb
checked with sky technical support. they reckon the line should be getting 11mb.
Tried rebooting router. ok for a while then speed dropping right off.
Have fairly limited knowledge but this doesn't seem right even to me.
Any help greatly appreciated
- 01-12-06, 09:48 PM #2
Hi and Welcome to Skyuser
I did some speed tests myself the highest I get is 4meg and the router syncs at 15 meg Sky say the speed tests are incorrect due to the amount of people that use it but I don't believe it.
Ps as you are on base you router wont stay at 15meg it will get reduced, are you sure you're on base ?
Last edited by Hornet; 01-12-06 at 09:51 PM.
- 01-12-06, 09:53 PM #3
I have similar stats and been connected for about a week on the Max package.
I've noticed that my download speeds average 2mb - 8mb but i found this is really dependant on the site.
A good test is to try a Linux iso torrent as this will be a good benchmark. I was getting about 1.1Mb per second at it's peak and avg was about 750kbps.
I haven't done any tweaks to my router or machine.
Hope this helps!
- 01-12-06, 09:57 PM #4
- 02-12-06, 05:50 PM #5
- 02-12-06, 06:24 PM #6
yup your probably getting alot of errors on the line and as such speeds are not what they should be, capping you at about10-12 will more than likely fix this issue.
Contact ts and raise a ticket if not allready done so.
- 02-12-06, 07:20 PM #7Site FounderExchange: Marshalls CrossBroadband ISP: Sky Broadband UnlimitedRouter: Sagem F@ST 2504nSky TV: Sky+HD box
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- 03-12-06, 01:08 AM #8
- 03-12-06, 01:10 AM #9
- 03-12-06, 10:47 AM #10