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    PROVIDE prior to CEASE

    This is a discussion on PROVIDE prior to CEASE within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi guys An excellent forum, many thanks. Decided to go for Sky as it is cheaper than BT Yahoo, but ...

    1. #1
      Steve Gill's Avatar
      Steve Gill is offline Sky User Member
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      PROVIDE prior to CEASE

      Hi guys

      An excellent forum, many thanks. Decided to go for Sky as it is cheaper than BT Yahoo, but also my exchange was Sky LLU enabled so I'm hoping for a higher connection than possible with ADSL Max.

      I called BT and got my mac number (after the chap tried to convince me 21.99 with BT yahoo was better than 10 sky!!) and ordered from Sky on the 26/11. BT now has 2 landline orders on their system:

      PROVIDE LLU LINE SHARE PSTN, Date Due: 8/12
      CEASE (ADSL) BT IPSTREAM HOME 1000, Date Due: 13/12

      I received my letter from Sky today confirming the equipment I ordered, and that I'll be receiving a further letter with the estimated activation date sky receives from BT.

      Anyway, my question is how can BT provide the LLU service prior to ceasing the existing line?

      Many thanks


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    3. #2
      Johnny7's Avatar
      Johnny7 is offline Sky User Beta tester
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      That is the way it works, so don't worry - BT enable the LLU side in readyness for the Sky service when the BT IPStream is disconected.

      It does'nt mean you will have both BT and Sky at the same time.
      John in High Wycombe

    4. #3
      Steve Gill's Avatar
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      Thanks Jonny - so I presume my activation date is really 13/12? I guess it was wishful thinking it might have been the 8th

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      Welcome to the site Steve

      If your LLU change over is the 8/12 then that will or should be your activation date the cease is normally place to happen 5 days after the switch to LLU just in case there are any problems.

      Thats how it should work in theory but it sometimes goes wrong.

      Good luck when it does happen.
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    6. #5
      Steve Gill's Avatar
      Steve Gill is offline Sky User Member
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      Thanks Wheelie, great news

      I'll update this post once its completed successfully.

    7. #6
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      NP and great thanks
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

     

     

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