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    Help Cant Connect.

    This is a discussion on Help Cant Connect. within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey people, Today about 10am I could not get any webpages and MSN dropped out. Did the usual router reboot, ...

    1. #1
      wcavanagh's Avatar
      wcavanagh is offline Sky User Member
      Exchange: Maidenhead
      Broadband ISP: Freedom2Surf
      Router: Non Sky Router
      Sky TV: Sky+ HD
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      Help Cant Connect.

      Hey people,
      Today about 10am I could not get any webpages and MSN dropped out. Did the usual router reboot, nothing. I am sync with the exchange, but I cannot get an IP out of Sky. So no way to go forward. Rang sky he said he could see me connected even told me what speed I was sync'ed at that I doubed checked in the router admin page. Many reboots, resets, even reloaded the firmware, just in case. Powered down for an hour, still nothing. Sky said it will take 5 days to look into. Any ideas?????? PLEASE???????


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    3. #2
      Wheelie's Avatar
      Wheelie is offline Sky User Member
      Exchange: Stanmore LWSTAN
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Aug 2006
      Location
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      The router could be playing up maybe joining the tech forum will yield some more help?
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

     

     

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