Results 1 to 10 of 11
This is a discussion on DNS issue within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi Basically, from around 7pm onwards i cant use browser i.e connect to websites via the the name of the ...
- 24-11-06, 06:58 PM #1
Basically, from around 7pm onwards i cant use browser i.e connect to websites via the the name of the site rather than the ip. In other words if i type www.bbc.co.uk into my browser it wont connect, but if i type the ip (say 217.142.134 for example) it works. However i cant browse the site because it just goes back to www.bbc.co.uk/sport for example. Ive been told off a friend that this is a dns issue, but ive no idea Any help?
- 24-11-06, 07:02 PM #2
They both work fine for me so no idea why you are having problems with themRay
Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
If you would like to know the straight line distance to your exchange then
Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here
- 24-11-06, 07:02 PM #3Skyuser Serial SpammerExchange: RedditchBroadband ISP: Max & VM VIP-85 & Be* ProRouter: Sagem F@ST 2504Sky TV:
- Join Date
- Oct 2006
- Redditch, WestMidlands, England, UK
- Thanked 1 Time in 1 Post
- Blog Entries
Yeah! works here aswell?
- 24-11-06, 07:03 PM #4
Working fine here as well.
- 24-11-06, 07:21 PM #5
Just checking - is this every night around 7:00 or just tonight?
- 24-11-06, 11:22 PM #6
Been doing it for 3 nights now
- 24-11-06, 11:54 PM #7
OK - well it could be noise.
First thing is to check your router stats when you get this problem. The Sky router starts to misbehave if/when the noise margin drops below ~6.2db.
Noise varies through the day but most people find it gets steadily worse from about 6pm to 10pm then begins to recover through the night. This same cycle is repeated day after day. Rising noise is seen as dropping noise margin in the router.
Let's see if your router noise margin dropping is coincident with your connection dropping out. If it is then this (normally) can be fixed fairly easily.
You might find this post here of interest as background reading to this issue. It will also tell you how to get your router stats if you haven't discovered that already.
- 25-11-06, 12:10 AM #8
Bear in mind that Windows 2000/XP caches DNS records for 24 hours which might explain the timing...
Try adding the Sky DNS server to the Control Panel/Network/DNS config and see if this improves things:
- 25-11-06, 02:29 AM #9
Ok, thanks for the feedback guys!
Firstly, im fairly sure noise margin isn't the issue im afraid It stays very constantly in the 7.2 - 7.6 region which is fine.
As for the Sky dns server, i do have a question. On a standard netgear router there is an option to add this dns server, however the router you receive from sky (im assuming) has custom firmware, and there is no 'basic setup' or 'adsl setup' tab in the router - only a wireless setup one. Any suggestions as to how to setup the sky dns server?
Thanks again for the feedback
- 25-11-06, 02:46 AM #10Site FounderExchange: Marshalls CrossBroadband ISP: Sky Broadband UnlimitedRouter: Sagem F@ST 2504nSky TV: Sky+HD box
- Join Date
- Aug 2006
- St Helens
- Thanked 367 Times in 300 Posts
- Blog Entries
Try putting it in your network properties on your pc
start> control panel> network connections> local area connection(the one connected)> right click> left click on properties> internet protocol - highlight with mouse> click properties> use the following dns addresses> ok
~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~
Follow us on Twitter @skyuser