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    Well ball seems to be rolling

    This is a discussion on Well ball seems to be rolling within the Sky Broadband help forums, part of the Sky Broadband help and support category; Your current ISP should refund you on a pro rata basis any unused days (provided your notice period is over). ...

    1. #61
      Ratti3's Avatar
      Ratti3 is offline Sky User Member
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      Your current ISP should refund you on a pro rata basis any unused days (provided your notice period is over).

      I checked this out with my old ISP and they said they'll refund me.


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    3. #62
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      Ah okay cool thanks for that

    4. #63
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      Yes thats true most ISP will do that, the only thing you need to really worry about is the MAC Key not being used before it expires at they are only valid for 30 days then you will have to get a new one and so it starts again.
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    5. #64
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      Quote Originally Posted by Hornet View Post
      Ah okay cool thanks for that
      The only thing is Hornet, this is not automatic. Once you have been connected to Sky, make sure you make PN aware by phone 0845 1400200 that you have migrated, and ask them for the refund in the same conversation.

      If you still can log onto PN's portal and raise a ticket saying the same. However once you migrate they should drop your old account to a PAYG one, so you should be able to still log on and view your old account.

      If you do not do the above you will not get any refund of any monies due to yourself.




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