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    Migration process from NTL telephone/cable to Sky broadband/ BT line

    This is a discussion on Migration process from NTL telephone/cable to Sky broadband/ BT line within the Sky Broadband help forums, part of the Sky Broadband help and support category; Thanks for clearing that up,I wasa bit comfused.......(Hangover)...

    1. #11
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      Thanks for clearing that up,I wasa bit comfused.......(Hangover)


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    4. #13
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      Update 7 wireless USB adaptor for XP x64 edition

      Our number gets ported from our NTL telephone line to a BT line on 27 December.
      NTL wanted a new 12 month contract to put a new number on the NTL line which seems a bit much so we have declined that.
      I have had an email from Sky Broadband this morning about signing up. Should I wait till the new BT line is in and working before I do that?

      In anticipation that the modem supplied by Sky is 802.11g I bought a couple of Netgear WG111 v2Wireless USB adaptors to use on my 2 notebooks to replace the b standard adaptors they surrently have. I notice that the drivers for them are not compatible with Windows XP x64 edition as the don't work on my PC which is running that OS. Any one know of a USB adaptor that will?

    6. #15
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      Sky will not accept the order until your number is on the BT database. Which I'm told is upwards of 24 hrs after BT connection. (So in your case you could be looking at the New Year worst case, before able to order Sky BB)

      I'm also waiting for our ntl number to go over to BT on 5th December.

      Why did you want to keep the ntl line going though? Personally I saw no benifit of that, but am keeping ntl BB until Sky is working.

    7. #16
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      Quote Originally Posted by dgilbert2 View Post

      Why did you want to keep the ntl line going though? Personally I saw no benifit of that, but am keeping ntl BB until Sky is working.
      Only to ensure that we had a landline telephone service should there be problems with the new BY line over the holiday period when there might have been a delay in getting someone to look at it.

      I will be happy to be shot of NL telephone. I suspect Sky talk will be cheaper.

    8. #17
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      I understand your logic!

      However, you should be looking at a fairly standard BT voice connection.

      You would HOPE that risks should be low!

    9. #18
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      Smile Re: Migration process from NTL telephone/cable to Sky broadband/ BT line

      Hi,

      Well here we are.The deed has been done at last.

      The number was ported back to BT on 27 December. At first the line was faulty - probably because of the wired extensions which had something to do with the NTL box. It was fixed fairly quickly and calls diverted to the mobile in the meantime.

      The Sky broadband installation was arranged for 19 January

      The "Not Long Now" letter from Sky said activation was to be 18 January but to allow for 3 working days for it to be completed.

      18 January, BT phone goes dead. Was this connected with the activation I wonder? Repair promised for 20 January.

      Phoned Sky on the morning of the 19th to tell them the line was faulty so if they were going to call to tell me when they were coming to use my mobile number. Was advised they would be between 12 and 3.

      Two guys arrived well after 3 - the had been wheel clamped earlier in the day they said.

      Set it up fairly quickly using my Skype service rather than use their mobile for the call to get whatever they required from Control as there was always a long waiting time they claimed.

      Telephone service restored 19th pm. Sky broadband connection working -

      Getting a steady 11.5 Mb at the moment [17.25]

     

     
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