As per title - this was on the BT order along with LLU LINE SHARE PSTN that happened the day before my supposed move to Sky.

It seems that Pipex had me moved to their own ADSL2+ LLU hardware on that occasion.

Is this done by the BT guys at the exchange? If so, this could be the reason why I'm not connected to the Sky system yet. They may have thought the Sky order the day after wasn't necessary as I was already plumbed into a non-BT card?