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    Yet another case of slow speed after couple weeks...

    This is a discussion on Yet another case of slow speed after couple weeks... within the Sky Broadband help forums, part of the Sky Broadband help and support category; Well when i first got skybb, i was downloading at around 500-600kb/sec, and it would sit between these for the ...

    1. #1
      Drew22's Avatar
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      Yet another case of slow speed after couple weeks...

      Well when i first got skybb, i was downloading at around 500-600kb/sec, and it would sit between these for the full download.

      Now after a couple of weeks, its dropped to around 250-300kb/sec average, but it does not sit at this speed, if i download a 20mb file, the speed will jump around between 120kb/s and 500kb/sec, constantly up and down

      Seen several posts like this on here, do i just have to put up with the slower speed now?

      ADSL Link Downstream Upstream
      Connection Speed 6272 kbps 448 kbps
      Line Attenuation 41.0 db 26.0 db
      Noise Margin 9.3 db 22.0 db

      edit, just downloaded a 26mb file, here is graph



      the peak is at 606 and the lowest is at 120
      im sure last couple of weeks it would just show a block, not peaks like this
      Last edited by Drew22; 14-11-06 at 09:44 PM.


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    3. #2
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      Ah great, tried same download again, and cant get above 200kb/sec now

    4. #3
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      Hi Drew

      We have a sneaky suspicion, although not confirmed, there is traffic shaping on the Connect network, too many people are reporting similar problems.




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    5. #4
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      My speeds are up and down like a brides nighty too - not SKY but MAX DSl nonetheless. Contention methinks.
      Service recovery 02392 899292

      You got 3 right!
      D'oh! Not good, dude.

    6. #5
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      Clever how they do it after a couple of weeks, so your then stuck in a 12 month contract isnt it.

      So there is nothing i can apart from put up with the slower speeds?

    7. #6
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      Any ISP that uses MAXdsl has to traffic shape to be able to make money, It is not just Sky that does this, infact I think the only who doesn't is Zen.

      The costs are just too great!

      What you have to remember is Sky are signing up 1000's per week and there is only so much capacity made available by BT's network. 2 weeks ago you had more bandwith available and whether we like it or not, in MAXdsl its here to stay.

      The main problem is people who download the internet (which I have no problem with) leave less bandwith for everyone else.

      Once you get on Max Base or Mid, afaik there are no plans to implement traffic shaping as Sky own that network and the costs are less.




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    8. #7
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      So there is nothing i can apart from put up with the slower speeds?
      Not necessarily, it could be exchange contention, and as soon as BT sort their side out, you maybe ok.

      I suffer from the same problem and I am on F2S




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    9. #8
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      Quote Originally Posted by NewsreadeR View Post
      you maybe ok.
      Maybe, but its not likely is it.

      Take it they must give you the max possible for 2 weeks until you cancellation period is over, and then cut you down and you cant do anything about it as your in a 12 month contract.

      Do you have there email handy?

      Thanks

    10. #9
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      I think it is just coincidence, and like I say things may just improve, but without any feedback, its hard to make you feel any better!

      There is a post here Spread the Word! which has some good useful contact details.




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