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    How can I find out if my Broadband service is unlimited?

    This is a discussion on How can I find out if my Broadband service is unlimited? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I've just started renting a new house and broadband is included in the rent. What I need to know ...

    1. #1
      ady199's Avatar
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      How can I find out if my Broadband service is unlimited?

      Hi,

      I've just started renting a new house and broadband is included in the rent.

      What I need to know is, how can I find out if my broadband service is unlimited?

      My landlord is out of the country for 2 months so I'm unable to contact him.

      I don't want to be downloading large files if there's a monthly download cap

      As I can see the service is just a box standard Sky ADSL service.

      Thanks in advance


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    3. #2
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      Re: How can I find out if my Broadband service is unlimited?

      You can check at https://secure.sky.com/my-broadband (you will need to log-in first using your SkyID)

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      Re: How can I find out if my Broadband service is unlimited?

      Quote Originally Posted by ady199 View Post
      Hi,

      I've just started renting a new house and broadband is included in the rent.

      What I need to know is, how can I find out if my broadband service is unlimited?

      My landlord is out of the country for 2 months so I'm unable to contact him.

      I don't want to be downloading large files if there's a monthly download cap

      As I can see the service is just a box standard Sky ADSL service.

      Thanks in advance
      Sky's limited broadband is only 2Gb per month so unless the previous residents were pensioners who rarely used/knew what the internet was then they were likely over this and thus on unlimited broadband. Sky's Unlimited Broadband is 7.50 or 10 (for new customers since July 2015) + 17.40 per month (currently) line rental.
      Please note the views and recommendations in my posts are my own and in no way reflect the views of Sky

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      Re: How can I find out if my Broadband service is unlimited?

      Perhaps a little late, but it's also worth looking at the connection speed.

      Should you have Sky Connect the upload will be limited to 448kbps. This would have a monthly usage limit of 40mb, unless things have been changed.

      To find out what your connection speed is, please use one of our guides:

      How to get your Sky Router statistics

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     

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