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    Mid-high ping and unstable speeds.

    This is a discussion on Mid-high ping and unstable speeds. within the Sky Broadband help forums, part of the Sky Broadband help and support category; ........

    1. #1
      williamholden2's Avatar
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      Mid-high ping and unstable speeds.

      .....
      Last edited by williamholden2; 19-02-17 at 05:38 PM.


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    3. #2
      lettice's Avatar
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      Re: Mid-high ping and unstable speeds.

      17mb?
      Sky broadband unlimited goes up to 24mb
      I pretty much max out my line at 22-23mb and get a reliable 1.2mb upload
      My ping is normally 10-11.
      I'm about 0.4 mile away in total from my exchange, with telegraph pole wiring from house to local box about 700 feet away.

      My stats;
      Connection Speed 23261 kbps 1239 kbps
      Line Attenuation 20.0 dB 11.8 dB
      Noise Margin 3.3 dB 7.7 dB

      Are these pings from a PC/tablet and wired/wireless?
      Can you share your stats from your router?

      Also, go here and let us know what it shows, selecting the address checker, https://www.btwholesale.com/includes/adsl/main.html
      The downstream rate, upstream rate and the downstream range on adsl is the one to look for.
      Last edited by lettice; 23-04-16 at 01:17 PM.

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      Re: Mid-high ping and unstable speeds.

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      Last edited by williamholden2; 19-02-17 at 05:38 PM.

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      Re: Mid-high ping and unstable speeds.

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      Last edited by williamholden2; 19-02-17 at 05:38 PM.

    6. #5
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      Re: Mid-high ping and unstable speeds.

      To get your router stats (see you have a sr101) log into your router by clicking on this link
      http://192.168.0.1/sky_router_status.html
      Then, click on show statistics on the bottom of that page.

      Yes thats the correct line for your btwholesale checker, what does it show as the downstream range?

      Also, just a basic router checker tool that sky broadband provide, what does this show for you?
      Broadband Connection

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      Re: Mid-high ping and unstable speeds.

      .....
      Last edited by williamholden2; 19-02-17 at 05:39 PM.

    8. #7
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      Re: Mid-high ping and unstable speeds.

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      Last edited by williamholden2; 19-02-17 at 05:39 PM.

    9. #8
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      Re: Mid-high ping and unstable speeds.

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      Last edited by williamholden2; 19-02-17 at 05:39 PM.

    10. #9
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      Re: Mid-high ping and unstable speeds.

      The bt wholesale site is normally a good estimate, but looks like you are well below that.
      I'm not great on the attenuation ratios, but from what Ive worked out using some of the old calculators your line attention download is low for you.

      Someone else on here might want to add some light on your stats.

    11. #10
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      Re: Mid-high ping and unstable speeds.

      line speed 17mb browsing speed will be between 15.5 mb to 16 mb cabled wifi will usally be below this
      your line stats possibly indicate some noise/ interference on the line or internally as dlm has set line noise margin/snr to 9 on downstream
      minimum can be 3db but only line very stable but it maybe your line needs to be re-profiled by dlm after you did work in house with new socket

     

     
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