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    Can not connect to wifi

    This is a discussion on Can not connect to wifi within the Sky Broadband help forums, part of the Sky Broadband help and support category; HI This is my first post and I am unfamiliar with the workings of a post-how responses are found, etc. ...

    1. #1
      Harry4's Avatar
      Harry4 is offline Sky User Member
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      Can not connect to wifi

      HI This is my first post and I am unfamiliar with the workings of a post-how responses are found, etc.

      Within the last week my wife had limited WIF connection then no connection on Lenovo laptop win 8.1 Also no connection Acer desktop Win7 and no connection on Apple ipad. Checked online with another computer-tried various ideas basically on the Lenovo such as reinstalling driver, restoring system, and unchecking various power saving schemes. Then since no connection to many different computer setups I called Sky technical. They did something and I could get WIFI they said since I have slow speed about 4.5 I could not have multi connections. The following day no WIFI again test on computer at a time.

      I suspect the router as the culprit (SR-102). Any help will be appreciated.

      Bye the way big time trouble with typing input delay on this site


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Can not connect to wifi

      Try downloading a wifi analyser and check your area for the best channel. That's the one that is clear and preferabley not overlapped by channels on either side. Change the channel on your router to the best one. Auto channel searching does not always work too well. Channel 13 is often clear, you could try that for a quick fix.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      Harry4's Avatar
      Harry4 is offline Sky User Member
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      Re: Can not connect to wifi

      Quote Originally Posted by Isitme View Post
      Try downloading a wifi analyser and check your area for the best channel. That's the one that is clear and preferabley not overlapped by channels on either side. Change the channel on your router to the best one. Auto channel searching does not always work too well. Channel 13 is often clear, you could try that for a quick fix.
      Thanks for your response. Your suggestion sounds great I will give it a try. Again THANKS

      - - - Updated - - -

      Quote Originally Posted by Isitme View Post
      Try downloading a wifi analyser and check your area for the best channel. That's the one that is clear and preferabley not overlapped by channels on either side. Change the channel on your router to the best one. Auto channel searching does not always work too well. Channel 13 is often clear, you could try that for a quick fix.
      Thanks for your response. Your suggestion sounds great I will give it a try. Again THANKS

    5. #4
      pete.i's Avatar
      pete.i is offline Sky User Member
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      Re: Can not connect to wifi

      I have the SR102 and mine routinely, once or twice a month, just decides that it isn't going to connect. The smiley face is on and everything seems okay with the router. If I go into the router setup pages it says it is connected but both my wife's computer and mine say that the internet connection is limited. No amount of rebooting the computers brings it back. If I reboot the router, ie turn it off at the mains by pulling the plug out of the back, leave it for 10 or so seconds and then switch it back on everything is okay for another month or so. I have looked at buying my own router and have got the user name and password to connect to the internet from my SR102 but the inconsistancies and the actuall faff of trying to connect a non-sky router is just not worth it IMO so I just keep rebooting. Oh and just to add my wifes and mine computers are laptops and they connect wirelessly to the router. I also have a desktop that is connected via ethernet and that also gets the internet connection is limited message.

     

     

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