Quote Originally Posted by Isitme View Post
I remember I paid rental on a handset for about 2 years before I realised it. As soon as I did, it was dug out of the loft and returned to BT.
I was in the same situation for years before I got round to doing anything about it. Anyhow, I eventually dug out the old handset and phoned BT to ask for it to be collected or for an address to send it. The agent chuckled and suggested my dustbin. As they had been charging a rental for years I did not see the funny side of it.
So it turned out to be just another of many reasons for me to dump BT as a provider.