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    Ordered Migration to Sky Connect - But No BT Order Showing.

    This is a discussion on Ordered Migration to Sky Connect - But No BT Order Showing. within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hello, First time poster here. Ordered Sky Connect (migration from Nildram) on Tuesday. I've got a letter saying my password/username ...

    1. #1
      Helpmeplease's Avatar
      Helpmeplease is offline Sky User Member
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      Ordered Migration to Sky Connect - But No BT Order Showing.

      Hello,

      First time poster here. Ordered Sky Connect (migration from Nildram) on Tuesday. I've got a letter saying my password/username and so on, but when I look against BT's website for my order - it shows nothing.

      Bit worrying...

      Sky claim it has been ordered. Not sure what's going on. Guess I'll just have to wait it out.

      Has anyone else had this experience?


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    3. #2
      dtr44's Avatar
      dtr44 is offline Sky User Member
      Exchange: halfway wshal
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      hi helpme,
      you should get 3-4 letters ,first is your confirmation u can get it ,2nd is ur user acc and password, 3rd is your router will arrive and finally ur actual online date and when your going live [mines went smoothly in sept but if you read some posts you'll see some bad stories hope your transfer is easy and your sky works ok
      ps welcome to the forum [as we said in rome [past life dont want to talk about it ]

    4. #3
      Wheelie's Avatar
      Wheelie is offline Sky User Member
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      Welcome to the site Helpmeplease

      You have nothing to worry about it will show up sooner or later mine showed up on the day I should have migrated and the migration happened 7 days later due to some kind of delay BTs end.

      Good luck when it happens
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

     

     

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