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    Broadband keeps losing IP Connection erratically started this week

    This is a discussion on Broadband keeps losing IP Connection erratically started this week within the Sky Broadband help forums, part of the Sky Broadband help and support category; ThanksThanks truly appreciate the help, looks like some diy is in order...

    1. #21
      Lonewolfers's Avatar
      Lonewolfers is offline Sky User Member
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      Re: Broadband keeps losing IP Connection erratically started this week

      ThanksThanks truly appreciate the help, looks like some diy is in order


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    3. #22
      Lonewolfers's Avatar
      Lonewolfers is offline Sky User Member
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      Re: Broadband keeps losing IP Connection erratically started this week

      I assume by doing this all the extensions in the house won't work any longer? As I will be pulling out the extension wiring to fit the new face plate in?

    4. #23
      Shonk's Avatar
      Shonk is offline Sky User Member
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      Re: Broadband keeps losing IP Connection erratically started this week

      All of the extensions will work for telephone but not for broadband

      the nte5 faceplate screws into the vdsl faceplate ...

      your broadband will be so much better bypassing all them extensions
      i wouldnt even think about it

      Just order

      http://www.ebay.co.uk/itm/Genuine-BT...item3ab20a1be3

      and fit it when it comes
      2 min job

      it may take a few weeks for dlm to realise your line has improved enough to get the best connection
      but you will get whatever they have capped you at after its fitted

      Broadband keeps losing IP Connection erratically started this week-vdsltermination.jpg

    5. #24
      Lonewolfers's Avatar
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      Re: Broadband keeps losing IP Connection erratically started this week

      Fantastic, you are a legend have a great night

    6. #25
      Shonk's Avatar
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      Re: Broadband keeps losing IP Connection erratically started this week

      Dont forget to remove all the filters around the house when you fit it
      post your stats after its done
      and we will tell you if your being capped and waiting on dlm to uplift your connection

    7. #26
      reddwarfcrew's Avatar
      reddwarfcrew is offline Sky User Moderator
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      Re: Broadband keeps losing IP Connection erratically started this week

      Sorry for jumping on an old thread, but my SR102 has just started having regular dropouts over the last couple of weeks. Infact 4 times in the last hour. Everything will be fine, then the 'net' stops working. All lights on the router are white, then after a bit the internet light will go orange and eventually connect.

      I'm on the latest FW, but not sure when it upgraded..... I'm guessing recently!!

    8. #27
      Scubbie's Avatar
      Scubbie is online now Sky User Moderator
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      Re: Broadband keeps losing IP Connection erratically started this week

      Which do you have version? 1086 or 1087?

      If you have 1086 then I'd suggest that you run the recovery too and downgrade it as this may resolve your issues. 1087 appears to be fixing them.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    9. #28
      reddwarfcrew's Avatar
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      Re: Broadband keeps losing IP Connection erratically started this week

      1086..... I'm toying with upgrading to the old version, but can't face putting all the settings back in for port forwarding etc (I guess I can back up settings?).

      I'm actually seriously considering the netgear D7000 as I'm losing faith on them ever releasing a decent router.

    10. #29
      Scubbie's Avatar
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      Re: Broadband keeps losing IP Connection erratically started this week

      As I mentioned above, 1087 does appear to be successfully fixing the reboot issue.

      From the posts I've seen the stability and up times have all been resolved.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    11. #30
      reddwarfcrew's Avatar
      reddwarfcrew is offline Sky User Moderator
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      Re: Broadband keeps losing IP Connection erratically started this week

      ... but how long before 1087 is fully rolled out. It's these circumstances when you realise how much you rely on a stable internet connection. Streaming a film then BANG..... a few mins wait while the connections sorts itself out.

     

     
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