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    Own router help

    This is a discussion on Own router help within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey everyone, sorry my first post is to ask for help but I'm really stuck here.I've been having nothing but ...

    1. #1
      Davi88's Avatar
      Davi88 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky Basic
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      Own router help

      Hey everyone, sorry my first post is to ask for help but I'm really stuck here.I've been having nothing but trouble with sky routers so bought a TP link TD-W8980 to use.I got my username and password using a couple of calculators using the details from my sky hub.I've entered all of these details but my router doesn't get an ip from sky.Any help would be greatly appreciated.
      Attached Thumbnails Attached Thumbnails Own router help-image.jpg  


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
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      Re: Own router help

      Looks like you have the wrong username/password. Try checking by using Wireshark.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      Davi88's Avatar
      Davi88 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR101
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      Re: Own router help

      Quote Originally Posted by Isitme View Post
      Looks like you have the wrong username/password. Try checking by using Wireshark.
      Move just managed to get it up and running using the O2 install username and pass.
      Bit strange as I was never on O2 but it's working

    5. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
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      Re: Own router help

      Quote Originally Posted by Davi88 View Post
      Move just managed to get it up and running using the O2 install username and pass.
      Bit strange as I was never on O2 but it's working
      This login appears to work if you are on an exchange previously serviced by O2, whether you were a previous O2 customer or not. It will not work if you are on an exchange where O2 did not have a presence. There is no guarantee that this will continue to work.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
      Davi88's Avatar
      Davi88 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky Basic
      Join Date
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      Re: Own router help

      Quote Originally Posted by Isitme View Post
      This login appears to work if you are on an exchange previously serviced by O2, whether you were a previous O2 customer or not. It will not work if you are on an exchange where O2 did not have a presence. There is no guarantee that this will continue to work.
      It seems to be working for the minute although I think there's a problem with my line as it keeps dropping every now and then.
      Mid it stops working I'll reconnect the old one and give wire shark ago rather than the calculators I'd used originally. I did use 2 to confirm they gave the same answer but guess they didn't work.

    7. #6
      davews's Avatar
      davews is offline Sky User Member
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      Re: Own router help

      I am using a TPW8968 which is pretty similar to yours (ex-O2 customer). It is pretty stable, far better than my old Thomson O2 router on a 3km line - connected for 39 days at 8.4Mbs with no dropouts.

     

     

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