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    Terrible connection help

    This is a discussion on Terrible connection help within the Sky Broadband help forums, part of the Sky Broadband help and support category; My connection has been absolutely atrocious lately These are the stats ; my connection rarely gets to 1.5mbps at present ...

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      Ryan1992's Avatar
      Ryan1992 is offline Sky User Member
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      Terrible connection help

      My connection has been absolutely atrocious lately
      These are the stats ; my connection rarely gets to 1.5mbps at present

      Broadband Link Downstream Upstream
      Connection Speed 4050 kbps 797 kbps
      Line Attenuation 54.0 dB 31.5 dB
      Noise Margin 5.8 dB 12.12 dB


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    3. #2
      seawright's Avatar
      seawright is offline Sky User Member
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      Re: Terrible connection help

      How are you measuring your speed?
      Disable your wifi and connect the device running the speed test directly to your router as the only ethernet connection. Also make sure that your browser is the only application running and except for the speed test that there are no other windows or tabs open.

      If you have an NTE5 master socket, connect your router to the test socket, and check if there are any significant changes to your router stats.

     

     

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