This is a discussion on Activation within the Sky Broadband help forums, part of the Sky Broadband help and support category; How long is normal to get from the "welcome" letter to receiving the activation letter? The welcome letter was sent ...
- 05-11-06, 05:33 PM #1
How long is normal to get from the "welcome" letter to receiving the activation letter?
The welcome letter was sent to me on the 22 September and so far nothing. I rang sky after 4 weeks and was told that BT couldn't activate the line the first time they tried and to wait 2 weeks. I pointed out I had already waited over 4 weeks and the guy then said he couldn't tell me anymore and 1 of the systems were down. Gave the MAC code thing to them then too, will that time out?
Wish I was back in a NTL cabled area 1 problem in 3 years with them.
Am moving from freedom2surf.
Last edited by steeli; 05-11-06 at 05:34 PM. Reason: added some info
- 05-11-06, 05:35 PM #2Site FounderExchange: Marshalls CrossBroadband ISP: Sky Broadband UnlimitedRouter: Sagem F@ST 2504nSky TV: Sky+HD box
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when did you last ring Sky?
If not recently I woul dring them, as you appear to have been waiting far too long.
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- 05-11-06, 06:52 PM #3