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    Slow BB - Even after an engineer visit

    This is a discussion on Slow BB - Even after an engineer visit within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all I have been with Sky for some time now and I have been running at about 9-10mb. All ...

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      Slow BB - Even after an engineer visit

      Hi all

      I have been with Sky for some time now and I have been running at about 9-10mb.
      All of a sudden it dipped to about 6mb - so i have spoken to Sky and after the usual hoops to jump through an engineer came out and said that the router was on its way out and installed a nice shiny new one.

      However, i'm still only getting 7-8mb, with an upload speed of 1.2mb - Sky say my speed should be "up to 15mb"

      What could the issue be do you guys think?
      Am i right in thinking that my download should be about 10x my upload speed? (approx)

      Thanks in advance


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    3. #2
      martd's Avatar
      martd is offline Sky User Member
      Exchange: 01590
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+ HD
      Join Date
      Jan 2010
      Location
      Lymington
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      Re: Slow BB - Even after an engineer visit

      Mods please would you kindly delete the above post - i've now posted in the correct section


      Thread closed
      Last edited by Isitme; 02-12-14 at 02:05 PM.

     

     

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