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    Slow page loading times

    This is a discussion on Slow page loading times within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by carlos123 Same here, pages are extremely slow at times. I have done lots of speed tests and ...

    1. #121
      pd.ryder's Avatar
      pd.ryder is offline Sky User Member
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      Re: Slow page loading times

      Quote Originally Posted by carlos123 View Post
      Same here, pages are extremely slow at times.
      I have done lots of speed tests and never managed more than 1.5m
      My router is reporting a connection of 3.8m.
      Sky are trying to blame my PC and doing there best to say it's a problem my end.
      They even told my to get my PC check, like I'm going to pay someone to tell me that the PC I built 3 weeks ago has problems when its got a AMD 3400+ CPU and 1.5g of RAM, get real!

      Exchange: Werrington
      IP: 90.203.161.##
      Package: was Connect but told I'm on MID now.
      My router shows a line speed of over 7Mbps but I never manage more than 2-2.5Mbps on downloads. I get similar d/l speeds when mobile on my T-Mobile Vario II!!!
      So many pages hang at 'Waiting...', sometimes for 10-20 seconds. Not what I'd call 'high-speed Internet'
      Maybe there's massive congestion on Sky's servers? Hopefully this will improve?


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    3. #122
      reddwarfcrew's Avatar
      reddwarfcrew is offline Sky User Moderator
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      Re: Slow page loading times

      PD - please start a new thread and post your full detailed router stats along with the answers to teh following:

      are you wired or wireless?
      have you ran the optimiser?
      speed test from Namesco BroadbandMax ADSL Broadband Bandwidth speedtest | Test your ADSL Broadband connection speed

    4. #123
      pd.ryder's Avatar
      pd.ryder is offline Sky User Member
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      Re: Slow page loading times

      Quote Originally Posted by reddwarfcrew View Post
      PD - please start a new thread and post your full detailed router stats along with the answers to teh following:

      are you wired or wireless?
      have you ran the optimiser?
      speed test from Namesco BroadbandMax ADSL Broadband Bandwidth speedtest | Test your ADSL Broadband connection speed
      Ok redwarfcrew, will do. I'll get to it in the morning once home from night duty.
      Should I post in any particular place? I'll aim to post here 'Sky Broadband Help' unless pointed elsewhere...

      Paul


    5. #124
      reddwarfcrew's Avatar
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      Re: Slow page loading times

      yeah here will do or in http://www.skyuser.co.uk/forum/speed...etter-results/

      From my point of view I work from the 'new posts' link when providing help which shows all the latest posts from all forums, so I will find it wherever you post.

    6. #125
      pd.ryder's Avatar
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      Re: Slow page loading times

      Quote Originally Posted by reddwarfcrew View Post
      yeah here will do or in http://www.skyuser.co.uk/forum/speed...etter-results/

      From my point of view I work from the 'new posts' link when providing help which shows all the latest posts from all forums, so I will find it wherever you post.
      Here's my router stats:

      System Up Time 00:01:27PortStatusTxPktsRxPktsCollisionsTx B/sRx B/sUp TimeWANPPPoA2824012119200:00:32LAN10M/100M3723060182750300:01:25WLAN11M/54M4400207000:01:15
      ADSL LinkDownstreamUpstreamConnection Speed7424 kbps416 kbpsLine Attenuation45.0 db29.5 dbNoise Margin7.3 db14.0 db

      If you need anything else, you'll have to tell me where to find it I'm afraid. It was set out in a nice table when I first pasted it above, but its gone a bit awry now. I hope you can understand it

      My main PC is LAN connected to the router and I use my PPC over wifi. The results for Namesco BB speedtest can be found here: Namesco BroadbandMax Bandwidth speedtest | Test your ADSL connection speed (6355kb/s and 335kb/s) which are quoted as MUCH faster than speedtest.net which has given speeds of 3158kb/s and 315kb/s within seconds of running the Namesco tester. I haven't run the optimiser, I'll do that now...

      Paul
      Last edited by pd.ryder; 24-07-07 at 12:36 PM.

    7. #126
      reddwarfcrew's Avatar
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      Re: Slow page loading times

      pd - you also need to post the speedtest from the link I provided.

    8. #127
      pd.ryder's Avatar
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      Re: Slow page loading times

      Edited my post above... should be all there now.

    9. #128
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      Re: Slow page loading times

      I have also noticed very slow page download speeds.

      Ip address 90.206.34

      Conect

      Scottyboy181

    10. #129
      pd.ryder's Avatar
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      Re: Slow page loading times

      I'm still getting great lags in page loading, particularly noticable when trying to load any of Sky's own pages
      Do they have problems with their servers? Are there more of 'us' than they can cope with given their infrastructure?

      Latest Namesco results: Namesco BroadbandMax Bandwidth speedtest | Test your ADSL connection speed which gave me 2519k down & 344k up so I can't see the lag relates directly to connection speed.

      @reddwarfcrew - you never did post back with an opinion after I posted my router stats, although I'm sure as sure can be that it's not a problem at my end

    11. #130
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      Re: Slow page loading times

      Pathetic !

      My IP is 90.200.50.xxx

      Ive been with Sky 20 days now and have tried almost every tip and trick on here to no avail. Sky customer support tell me to reboot, connect via Ethernet etc, but I wnat to connect via Wireless. I had no problem slike this when with BT Broadband.

      Speedtest thinkbroadband :: Broadband Speed Test

      Speed Down 45.41 Kbps ( 0 Mbps )
      Speed Up 604.36 Kbps ( 0.6 Mbps )

     

     
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