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Sky Broadband help This is a discussion on, Slow page loading times within the Sky Broadband help and support forum; Originally Posted by carlos123 Same here, pages are extremely slow at times. I have done lots of speed tests and ...

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Old 22-07-07, 07:48 PM   #121
 
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Re: Slow page loading times

Quote:
Originally Posted by carlos123 View Post
Same here, pages are extremely slow at times.
I have done lots of speed tests and never managed more than 1.5m
My router is reporting a connection of 3.8m.
Sky are trying to blame my PC and doing there best to say it's a problem my end.
They even told my to get my PC check, like I'm going to pay someone to tell me that the PC I built 3 weeks ago has problems when its got a AMD 3400+ CPU and 1.5g of RAM, get real!

Exchange: Werrington
IP: 90.203.161.##
Package: was Connect but told I'm on MID now.
My router shows a line speed of over 7Mbps but I never manage more than 2-2.5Mbps on downloads. I get similar d/l speeds when mobile on my T-Mobile Vario II!!!
So many pages hang at 'Waiting...', sometimes for 10-20 seconds. Not what I'd call 'high-speed Internet'
Maybe there's massive congestion on Sky's servers? Hopefully this will improve?
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Old 22-07-07, 07:53 PM   #122
 
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Re: Slow page loading times

PD - please start a new thread and post your full detailed router stats along with the answers to teh following:

are you wired or wireless?
have you ran the optimiser?
speed test from Namesco BroadbandMax ADSL Broadband Bandwidth speedtest | Test your ADSL Broadband connection speed
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useful links:
Broadband,,,,,,,,,,,,,,,,,,,,,,Contact Sky,,,,,,,,,,,,,,,,,,,,,,,,Sky+
Optimise your connection,,,,Broadband Technical Support,, Upgrade your hard drive
Test your master socket,,,,,CustomerZone@BskyB.com
Mognuts Router utility,,,,,,,,,,

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Old 22-07-07, 09:45 PM   #123
 
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Re: Slow page loading times

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Originally Posted by reddwarfcrew View Post
PD - please start a new thread and post your full detailed router stats along with the answers to teh following:

are you wired or wireless?
have you ran the optimiser?
speed test from Namesco BroadbandMax ADSL Broadband Bandwidth speedtest | Test your ADSL Broadband connection speed
Ok redwarfcrew, will do. I'll get to it in the morning once home from night duty.
Should I post in any particular place? I'll aim to post here 'Sky Broadband Help' unless pointed elsewhere...

Paul

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Old 22-07-07, 09:51 PM   #124
 
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Re: Slow page loading times

yeah here will do or in http://www.skyuser.co.uk/forum/speed...etter-results/

From my point of view I work from the 'new posts' link when providing help which shows all the latest posts from all forums, so I will find it wherever you post.
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Test your master socket,,,,,CustomerZone@BskyB.com
Mognuts Router utility,,,,,,,,,,

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Old 24-07-07, 11:21 AM   #125
 
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Re: Slow page loading times

Quote:
Originally Posted by reddwarfcrew View Post
yeah here will do or in http://www.skyuser.co.uk/forum/speed...etter-results/

From my point of view I work from the 'new posts' link when providing help which shows all the latest posts from all forums, so I will find it wherever you post.
Here's my router stats:

System Up Time 00:01:27PortStatusTxPktsRxPktsCollisionsTx B/sRx B/sUp TimeWANPPPoA2824012119200:00:32LAN10M/100M3723060182750300:01:25WLAN11M/54M4400207000:01:15
ADSL LinkDownstreamUpstreamConnection Speed7424 kbps416 kbpsLine Attenuation45.0 db29.5 dbNoise Margin7.3 db14.0 db

If you need anything else, you'll have to tell me where to find it I'm afraid. It was set out in a nice table when I first pasted it above, but its gone a bit awry now. I hope you can understand it

My main PC is LAN connected to the router and I use my PPC over wifi. The results for Namesco BB speedtest can be found here: Namesco BroadbandMax Bandwidth speedtest | Test your ADSL connection speed (6355kb/s and 335kb/s) which are quoted as MUCH faster than speedtest.net which has given speeds of 3158kb/s and 315kb/s within seconds of running the Namesco tester. I haven't run the optimiser, I'll do that now...

Paul
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Last edited by pd.ryder; 24-07-07 at 11:36 AM..

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Old 24-07-07, 11:32 AM   #126
 
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Re: Slow page loading times

pd - you also need to post the speedtest from the link I provided.
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Test your master socket,,,,,CustomerZone@BskyB.com
Mognuts Router utility,,,,,,,,,,

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Old 24-07-07, 11:46 AM   #127
 
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Re: Slow page loading times

Edited my post above... should be all there now.
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Old 13-08-07, 05:50 PM   #128
 
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Re: Slow page loading times

I have also noticed very slow page download speeds.

Ip address 90.206.34

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