Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 7 of 7
    Like Tree1Likes
    • 1 Post By lettice

    Settings changed after DLM

    This is a discussion on Settings changed after DLM within the Sky Broadband help forums, part of the Sky Broadband help and support category; DLM suddenly kicked in again on my line and today I have the following message in My Sky: Your Connection ...

    1. #1
      NickS's Avatar
      NickS is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Posts
      114
      Thanks
      0
      Thanked 1 Time in 1 Post

      Settings changed after DLM

      DLM suddenly kicked in again on my line and today I have the following message in My Sky:


      Your Connection Details
      We constantly monitor your line to make sure it has been set to support the fastest speed possible whilst maintaining a stable connection.

      Line connection testing completed on 09/06/2014, resulting in the following settings:

      Download speed setting
      Your connection has been set to a download speed of up to 16.4Mbps .

      Upload speed setting
      Your connection has been set to an upload speed of up to 2.6Mbps .

      These line settings make sure that your line maintains a stable connection.

      Looks good, I was only getting 14Mbps before, and I thought 1.3Mbps was the maximum upload. However when I look at my router stats I get:

      Router Statistics
      System Up Time: 66:37:38
      Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time
      WAN PPPoA 7414044 12404157 0 344602 10482559 66:36:46
      LAN Down 0 0 0 0 0 00:00:00
      WLAN Up 12918794 7928995 0 10169633 393315 66:37:12
      Broadband Link Downstream Upstream
      Connection Speed 14302 kbps 1308 kbps
      Line Attenuation 28.0 dB 16.9 dB
      Noise Margin 6.1 dB 4.4 dB


      Is there anything I can do to get the speeds to which the DLM has set my line? Surely if that's what the testing says I should have, that should be what I get? I am using the new black Sky Hub


    2. Advertisement
    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Settings changed after DLM

      Upload speed setting
      Your connection has been set to an upload speed of up to 2.6Mbps .
      Unless Sky have moved you to Annex M, I doubt if this is correct.

      Try rebooting your router and see if the speed increases. DLM may have set the noise margin to 3 db, which would give you another couple of Mbs, but the line has been unable to support it.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      gymno's Avatar
      gymno Guest
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:

      Re: Settings changed after DLM

      Many, many DLM reports are showing 'up to 2.6Mbps' for upload speed lately.

      Some speculate that annex-m is on it's way.
      Others that it was going to happen, but isn't now.

      Time will tell, but as for upload speed i'd ignore it for the time being.
      Approx 1350kbps is about the best possible on sky at the moment.

    5. #4
      lettice's Avatar
      lettice is online now Sky User Member
      Exchange: 0.4 mile away
      Broadband ISP: Sky Fibre Unlimited
      Router: ER110UK Sky Q hub
      Sky TV: SkyQ2tb + minis
      Join Date
      Jun 2011
      Location
      England
      Posts
      1,884
      Thanks
      12
      Thanked 162 Times in 154 Posts

      Re: Settings changed after DLM

      Ive just had a dlm finish too
      My result was this;

      Line connection testing completed on 09/06/2014, resulting in the following settings:
      Download speed setting
      Your connection has been set to a download speed of up to 24.0Mbps .
      Upload speed setting
      Your connection has been set to an upload speed of up to 2.6Mbps .

      Ping has dropped dramatically, 10ms now on my 19mb connection and upload has increased too
      Who needs fibre, and sky broadband unlimited is now free

      Wonder if the new firmware which I have not had yet, will make it any better?
      gymno likes this.

    6. #5
      Scubbie's Avatar
      Scubbie is online now Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,894
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Settings changed after DLM

      The issue of the upload speeds being wrong has been raised.

      Sadly at the moment Annex M is not on the cards. However following the recent Be migration, it is hoped that it will be added at a later date.

      Unfortunately I have no information to confirm that this will happen, let alone a schedule.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    7. #6
      lettice's Avatar
      lettice is online now Sky User Member
      Exchange: 0.4 mile away
      Broadband ISP: Sky Fibre Unlimited
      Router: ER110UK Sky Q hub
      Sky TV: SkyQ2tb + minis
      Join Date
      Jun 2011
      Location
      England
      Posts
      1,884
      Thanks
      12
      Thanked 162 Times in 154 Posts

      Re: Settings changed after DLM

      Just had dlm run again, finished on the 8th after running for 4 days.
      DLM is running more reqularly now then, seems every few months.
      It is showing the upgrade speed as 2.6 again

      Line connection testing completed on 08/08/2014, resulting in the following settings:
      Download speed setting
      Your connection has been set to a download speed of up to 24.0Mbps .
      Upload speed setting
      Your connection has been set to an upload speed of up to 2.6Mbps .
      Still getting the low ping speeds of 10ms and maintaining the 19mb download and 1.2 upload, reliable as ever.

    8. #7
      Scubbie's Avatar
      Scubbie is online now Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,894
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Settings changed after DLM

      I shouldn't worry too much. It looks like their website has a few issues.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION