That's right, read the thread Router Freeze, Loss of Connection Possible Fix

followed the guide and still breaking connection.
Connection breaks when MSN or Azeures is used, not computer savvy but seems like an overload of traffic causes loss of connection.

Anyone and everyone who has or had this problem please, if you have contacted Sky in referece to this problem, what have they said? If anyone has fixed this , let us poor folk know! Very dissapointed in the fact that a large company such as Sky cannot even maintain a stable connection. If I know this is a more widespread problem I do not mind taking this to a higher level with Sky and file an official complaint.

Thank you in advance for your help.