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    Sky ping gone down 20-30ms on 27/04/14

    This is a discussion on Sky ping gone down 20-30ms on 27/04/14 within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, been using sky hub for 7 months, my ping used to be 40 on games, and now in game ...

    1. #1
      bend's Avatar
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      Sky ping gone down 20-30ms on 27/04/14

      Hi, been using sky hub for 7 months, my ping used to be 40 on games, and now in game i get around about 20 and on speed tests my ping has gone down alot, very good, but have sky done something to make ot faster?

      Just wondering as i have fibre optic pings, without fibre optic :-)


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    3. #2
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      Re: Sky ping gone down 20-30ms on 27/04/14

      Hi.

      Pings of around 20-25ms have been fairly common on sky lines for some time now.
      Personally, i had a ping of 22-24ms for about 18 months until last july when this dropped to 15-17ms.
      At least that is to a few 'benchmark' addresses such as bbc.co.uk or google.com. Others can be higher.

      Has DLM been retraining your line?
      You can tell by the WAN uptime in the router stats resettling to zero during the early hours.
      Alternatively, there may be a report in the 'connection details' section of your mysky area at sky.com.

      My drop to 15ms happened during line training & believe was a result of changes made to the DLM software.

    4. #3
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      Re: Sky ping gone down 20-30ms on 27/04/14

      I don't know if it is related but Sky are in the process of updating all their LLU kit to support the ability to customise the settings for the new Broadband Pro products.

      They never provide the details of any such upgrades as they are commercially sensitive, but it wouldn't surprise me if something else has been sneaked in too.

      Of course Sky are also constantly upgrading the Backhaul network. It is possible that your exchange has just benefited from one such upgrade.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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      Re: Sky ping gone down 20-30ms on 27/04/14

      No idea to be honest, but i am glad sky broadband has finally got a good ping

      - - - Updated - - -

      MY ip has changed though it was in the 100s now in the 90s

      - - - Updated - - -

      Also my upload speed has increased about .5 - .10

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      Re: Sky ping gone down 20-30ms on 27/04/14

      It would be good to know if the change has been permanent.

      If the upload figures you refer to are the sync speeds shown in the router stats, then small changes after a resync are quite normal.
      Sky regularly resyncs my line, resulting in being allocated a new ip address.

      Sometimes i'm given a new ip address without a resync (speeds don't change & the logs are different).
      Either way, i'm experiencing some odd behaviour at the moment whereby different ip addresses result in different ping times.
      Pings & G.INP

      I have read that it's possible for some ip subnets to be 'tagged' with incorrect location data, which can cause this phenomenon by traffic taking a different route depending on the address, but i don't fully understand that to be honest.

      It's perhaps worth keeping an eye on though, just in case.

    7. #6
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      Re: Sky ping gone down 20-30ms on 27/04/14

      I am in the same boat ping dropped to 20ms was 40ms also my upload has jumped from 800 to 1200 with a 3.3 noise margin

    8. #7
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      Re: Sky ping gone down 20-30ms on 27/04/14

      To be honest my IP changes every night :/ is that good or bad?

      - - - Updated - - -

      its in the 200s now

      - - - Updated - - -

      Systems Details help Manufacturer Sky Model SR102 Firmware Version 2.1q.3595.R DSL Firmware VersionA2pv6F038m.d24j Modem help Modem Status Connected DownStream Connection Speed5708 UpStream Connection Speed1060 VPI0 VCI38 Broadband Port help

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      Re: Sky ping gone down 20-30ms on 27/04/14

      Manufacturer Sky Model SR102 Firmware Version 2.1q.3595.R DSL Firmware VersionA2pv6F038m.d24j

      - - - Updated - - -

      Manufacturer Sky Model SR102 Firmware Version 2.1q.3595.R DSL Firmware VersionA2pv6F038m.d24j

      - - - Updated - - -

      Manufacturer Sky Model SR102 Firmware Version 2.1q.3595.R DSL Firmware VersionA2pv6F038m.d24j

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      Re: Sky ping gone down 20-30ms on 27/04/14

      Quote Originally Posted by bend View Post
      To be honest my IP changes every night :/ is that good or bad?
      It's possible that DLM is currently training your line, as this will cause a resync each night.
      If you subtract the current time from the WAN uptime shown in the stats & it shows the resync occurred around 2-3am, then it's highly likely.
      Which is a good thing.

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    12. #10
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      Re: Sky ping gone down 20-30ms on 27/04/14

      Well about 9:30pm i had to reset my sky router due to a lag spike, maybe they were working on it then?

      - - - Updated - - -


      Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time
      WAN PPPoA 2355131 4305922 0 32552 681016 17:39:47
      LAN Up 3974305 2053250 0 93 93 17:41:06
      WLAN Up 405945 353598 0 836002 37431 17:40:42

      Broadband Link Downstream Upstream
      Connection Speed 5708 kbps 1060 kbps
      Line Attenuation 54.5 dB 33.5 dB
      Noise Margin 6.3 dB 3.3 dB

     

     
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