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    Sky ping gone down 20-30ms on 27/04/14

    This is a discussion on Sky ping gone down 20-30ms on 27/04/14 within the Sky Broadband help forums, part of the Sky Broadband help and support category; My ping in games has actually been gradually going down for over 1month now...

    1. #11
      bend's Avatar
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      Re: Sky ping gone down 20-30ms on 27/04/14

      My ping in games has actually been gradually going down for over 1month now


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    3. #12
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      Re: Sky ping gone down 20-30ms on 27/04/14

      I was just grabbing a link for how to get your router stats lol.

      5.7Mb downstream is very good for a line attenuation of 54.5db, as is 1060kb upstream, so no problems there.

      As you rebooted & reset the WAN uptime, it's impossible to tell if DLM is currently in training mode or not, unless it's shown in the mysky area at sky.com.

      I'm not sure what you mean by had to reset the router.
      Was this an attempt to cure some some in-game lag or did the connection drop out?

      If DLM is training the line, it's not a good idea to reboot the router as the disconnections can be interpreted as instability & result in the speeds being lowered.
      Infact if done too often, this can happen at any time.

    4. #13
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      Re: Sky ping gone down 20-30ms on 27/04/14

      Yea i tired to fix the game lag it was at 1000ms for once no idea why

    5. #14
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      Re: Sky ping gone down 20-30ms on 27/04/14

      And why is it very good for a line attenuation of 54.5db what do you mean by that?

    6. #15
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      Re: Sky ping gone down 20-30ms on 27/04/14

      The downstream attenuation figure is an indication of line length and/or quality.

      The higher the figure, the longer the line & 54.5 means it's about 4km from you to the local phone exchange.
      4Mbps would normally be considered acceptable.
      5Mbps would be considered good.

    7. #16
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      Re: Sky ping gone down 20-30ms on 27/04/14

      Quote Originally Posted by Scubbie View Post
      I don't know if it is related but Sky are in the process of updating all their LLU kit to support the ability to customise the settings for the new Broadband Pro products.

      They never provide the details of any such upgrades as they are commercially sensitive, but it wouldn't surprise me if something else has been sneaked in too.

      Of course Sky are also constantly upgrading the Backhaul network. It is possible that your exchange has just benefited from one such upgrade.
      Im assuming my exchange has had the same treatment as DLM reran on my line, the results are a ping going from 40ms to 20ms and more speed syncing just under 18down/1.4up - what i did notice was on MySky my profile has also changed.

      Line connection testing completed on 26/04/2014, resulting in the following settings:

      Download speed setting
      Your connection has been set to a download speed of up to 19.0Mbps .

      Upload speed setting
      Your connection has been set to an upload speed of up to 2.6Mbps .

      (bit off topic)
      Theoretically over ADSL what could the maximum upload profile be?
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    8. #17
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      Re: Sky ping gone down 20-30ms on 27/04/14

      Theoretically over ADSL what could the maximum upload profile be?
      In the past Sky have always used Annex A which has a theoretical upload limit of 1.3Mb. There is some talk that they are changing to Annex M, which has a theoretical upload of 3Mb. As several are reporting increases in the up load to over 1.3 Mb, it appears to be true, but this has yet to be officially confirmed.

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    9. #18
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      Re: Sky ping gone down 20-30ms on 27/04/14

      Quote Originally Posted by Isitme View Post
      In the past Sky have always used Annex A which has a theoretical upload limit of 1.3Mb. There is some talk that they are changing to Annex M, which has a theoretical upload of 3Mb. As several are reporting increases in the up load to over 1.3 Mb, it appears to be true, but this has yet to be officially confirmed.
      It would certainly make sense given the BE/O2/Broadband Pro things going on currently, I have an EE line too based on WBC and it struggles with 12down/1.2 up so it good to see hints of sky beefing up a network. I used to be one of the 7 meg ADSL2 crew until Sky.
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