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    Help - How many meg?

    This is a discussion on Help - How many meg? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, Can anyone tell me how to find out how many meg I'm getting? I'm on the max package so ...

    1. #1
      pingpong's Avatar
      pingpong is offline Sky User Member
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      Help - How many meg?

      Hi, Can anyone tell me how to find out how many meg I'm getting? I'm on the max package so I believe I'm supposed to be getting up to 16meg? Do I have to go to 192.168.0.1 to find out and if so where would I find the result and what should I be looking for?

      My boyfriend seems to think we are only getting 5meg although I don't know how he came to this conclusion?!?!? He told me he double clicked on the little tiny icon at the bottom right of the screen (the one that looks like a mini computer monitor), he said that when he clicked on it it says wireless connection status and next to speed it says 54.0Mbps so he therefore comes to the conclusion that this means we are getting 5.4Meg (I don't think he knows what he's talking about, he's not great with computers!

      Hope someone can clarify this for us.

      Thanks
      pingpong


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    3. #2
      dingdong's Avatar
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      The number he was referring to is the connection speed of your network not the connection speed to the internet.

      To find your sync speed which is about the same as your real connection speed, log into the router using 192.168.0.1 and look at the figure against Downstream Connection Speed - this is your internet connection speed, so if it says 3776 kbps then you are connected at 3.776 MB

      You can also use some of the many online speed testers to check it as well. Note that even in ideal conditions you will loose some speed, so in the above example yuou may get 3.2 MB showing on a speed tester

      Also, the advertised speed is UPTO 16MB you may only get 1 MB if your line quality is poor. The sync speed is the only thing you should be looking at. There are also lots of tips to improve this if you are getting low speeds.

    4. #3
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      Here is a quick and easy "on-line" test.

      http://www.speedtest.bbmax.co.uk/

      Regards,
      Ian.

    5. #4
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      You may not be able to get the speed you signed up for.A lot of people who signed up for whatever package cant get anywhere near the speed theywnt.You need to call tech support & ask them to look in the DSL checker on Chordant as it says in there what you're line is capable of handling.The are a few factors as to what you can get.Distance from the exchange to the Master socket & condition of the copper pair's that is your line.

     

     

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