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    Is this packet Loss level normal?

    This is a discussion on Is this packet Loss level normal? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by redrum217uk ...my IP address seems to change a lot which may explain the really random readings I ...

    1. #21
      gymno's Avatar
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      Re: Is this packet Loss level normal?

      Quote Originally Posted by redrum217uk
      ...my IP address seems to change a lot which may explain the really random readings I get, perhaps a more experienced person on here could let us know how IP address affect the BQM?
      I hope for the same redrum217uk.

      Every time i reboot my router, (and therefore get a new IP address) baseline latency to all UK addresses i ping either go up by multiples of 6ms or down by multiples of 6ms.

      From Think Broadbands' FAQ PAGE regarding baseline ping increase:
      The most likely explanation is the resync has jumped the user onto a different gateway at the ISP, which has a higher baseline latency.
      However, in my case the router reports no change in gateway IP address & not only that, pings to some addresses go up at the same time as pings to other addresses go down.

      It's something that i can't even begin to understand without the ability to do cmd prompt traceroutes all over the place.


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    3. #22
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Is this packet Loss level normal?

      Quote Originally Posted by mouseySWPTH View Post
      I tried another router I had spare, a SKY DLink router and things seem to be less "busy"

      Attachment 4920
      DLink Sky Router
      Internet used 6PM-9PM
      9PM-7AM No Data Transmitted

      A strange saw tooth effect appears but this may be normal with Sky LLU and certain routers, It does not appear to affect games or other apps in anyway I can tell. The 100% packet loss at the front of the graph was when I forgot to enable "respond to ICMP".

      It seems things are much better with BF4 not having strange lag spikes every so often, Wish I had just tried another router earlier. My trusty DLink from 7 years plus ago works much better.
      Did you start a new graph? Your IP Address changed when you changed your router. If you didn't start a new graph, then you are measuring someone else's connection.

      Quote Originally Posted by mouseySWPTH View Post
      Now It seems no fault is present on my line I'm going to order fibre from sky and hoping to get a 4ms ping like Scubbie.

      Would you agree my line appears okay?
      Speed tests can e misleading . Another member has 0ms is their signature.

      In practise my connection gives me around 10-11ms pings when it isn't busy. This is over the period of me having SFUP.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #23
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      mouseySWPTH is offline Sky User Member
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      Re: Is this packet Loss level normal?

      Quote Originally Posted by Scubbie View Post
      Did you start a new graph? Your IP Address changed when you changed your router. If you didn't start a new graph, then you are measuring someone else's connection.



      Speed tests can e misleading . Another member has 0ms is their signature.

      In practise my connection gives me around 10-11ms pings when it isn't busy. This is over the period of me having SFUP.
      Yeah I did remember to set a new IP address this time with the BQM

      I agree with the misleading speed test result sometimes, I managed to get 143Mbps on my ADSL according to a well know speed test. Turns out it was some weird quirk with Kaspersky that was causing the packets to burst through, the test download was done in like 3 seconds lol.

      10-11ms will do me fine, I will be very happy if I get that. Getting About 26-28ms for a UK BF4 server at the moment.
      Scubbie likes this.

    5. #24
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      redrum217uk is offline Sky User Member
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      Re: Is this packet Loss level normal?

      I got my new router yesterday after UK mail dramas but hey ho. I now have an SR102 instead if SR101

      My connection seems to have settled right down.




      Previously during the night or during the day when no one was in, my connection still appeared in use. Now its really quiet.

      The latency still seems a bit high though and I'm still getting some minor or packet loss.the spiked of blue yesterday is from when I was running speed and ping tests. I'm assuming the other yellow and blue spikes today are normal, my partner is at home but not really using the internet.

      My biggest problem is the white 01 router looked so much better in my hallway than the black 02 one :-p
      Last edited by redrum217uk; 20-02-14 at 03:10 PM.

    6. #25
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      Re: Is this packet Loss level normal?

      Quote Originally Posted by redrum217uk View Post
      My biggest problem is the white 01 router looked so much better in my hallway than the black 02 one :-p
      Strange as many others prefer the 'Piano Black' of the SR102 as it matches their TV and sound systems.

      Personally I would have liked a light shade if pink.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    7. #26
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      Re: Is this packet Loss level normal?

      Maybe they should have multiple colour options? With mine being in the hallway its away from my TV and so on and my hallway is so light it stands out haha. I can have it next to the TV but then its not in the master socket. :-)

     

     
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