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    Dipping speeds in the Evenings

    This is a discussion on Dipping speeds in the Evenings within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by gymno Yes. Everything you've posted is in line with a congestion problem & that result pretty much ...

    1. #11
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      Re: Dipping speeds in the Evenings

      Quote Originally Posted by gymno View Post
      Yes.
      Everything you've posted is in line with a congestion problem & that result pretty much confirms it.
      I guess the good news is that sky are aware & already working on it.
      apparently their customer support aren't.


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    3. #12
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      Re: Dipping speeds in the Evenings

      Quote Originally Posted by gymno View Post
      You can also try popping your details in to skys exchange checker here:
      Broadband and Talk service updates | Sky Customer Support

      It's not always up to date though.
      Forget that checker. The information is not being updated properly. We are pestering the on-line team to get a new checker produced with more current information.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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      Re: Dipping speeds in the Evenings

      Quote Originally Posted by Scubbie View Post
      Forget that checker. The information is not being updated properly. We are pestering the on-line team to get a new checker produced with more current information.
      Surely the fact that it has actually been updated, suggests that it is current though? Be very surprising if it had been updated by accident?

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      Re: Dipping speeds in the Evenings

      Comments about the accuracy of the data have been passed. I am just passing on the information.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     
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