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    How long is the wireless extender taking to arrive?

    This is a discussion on How long is the wireless extender taking to arrive? within the Sky Broadband help forums, part of the Sky Broadband help and support category; ive just come back to sky...but have found out today that they have run out. i did also see that ...

    1. #11
      The_Snood's Avatar
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      Re: How long is the wireless extender taking to arrive?

      ive just come back to sky...but have found out today that they have run out.

      i did also see that they have extended the term of the free offer as it was set to end jan...now set until march i think i saw


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    3. #12
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      Re: How long is the wireless extender taking to arrive?

      Existing customers have until the end of this month (29th January).

      New customers have until late March.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #13
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      Re: How long is the wireless extender taking to arrive?

      Quote Originally Posted by The_Snood View Post
      but have found out today that they have run out.
      Yes my orders shows my order accepted 16/01/2014 and it is still being prepared for delivery. No ETA given.
      Old MIG15 pilot.

    5. #14
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      Re: How long is the wireless extender taking to arrive?

      Mine was ordered on the 8th Jan and it was delivered on 21st Jan.

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      Re: How long is the wireless extender taking to arrive?

      Quote Originally Posted by Scubbie View Post
      Existing customers have until the end of this month (29th January).

      New customers have until late March.

      The offer was closed on 23rd due to unprecedented demand.

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    8. #16
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      Re: How long is the wireless extender taking to arrive?

      Boo hoo!

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    9. #17
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      Re: How long is the wireless extender taking to arrive?

      Hi,

      New to Skyuser, guess I'm a complete novice when it comes to the technical side of things, but I must say very interested in what the unofficial line is on everything Sky.

      Well, I ordered the extender in December and I haven't been sent one at all. I never will either I guess as they sent me a SR102 instead to replace my Sagem g rated box. It's noted on "My Package" details I am now the owner of the Sky Hub. It's all rather strange...

      All I can think is either a ****-up or a not so subliminal nudge to get fibre!

    10. #18
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      How long is the wireless extender taking to arrive?

      Hi

      People who originally tried to order the booster were being sent the Sky hubs instead to see if this would help with wireless black spot issues. If it did not help then you were then able to apply for the wireless booster.

      People who were in you're situation were given a grace period to register for a booster so have you tried to get a booster since getting the hub. I would try the link below to see if you can register for the booster if you still need one.

      http://www.sky.com/booster


      Sent from my iPad using Tapatalk HD

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    12. #19
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      I got sent the hub first, used it for a week and then requested a booster. Everything arrived in pretty decent time. I'm fairly sure customers who were first sent the hub had an extra months grace when asking for the booster, 27th February sticks in my mind.

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    14. #20
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      Re: How long is the wireless extender taking to arrive?

      Well thanks for the quick replies Guys.

      Sky website says OOS for the booster and it seems only available for purchase. I'm not sure I would have used it at my present address anyway, but I'm looking to move to an older property (with brick internal walls in all probability). It would have been left in the box for a while at my current house.

     

     
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