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    Help me it you can, my speeds are down, down

    This is a discussion on Help me it you can, my speeds are down, down within the Sky Broadband help forums, part of the Sky Broadband help and support category; Sorry for the Beatles title, but I was wondering if anyone can help. have had Unlimited broadband since start of ...

    1. #1
      liverpoolmerc's Avatar
      liverpoolmerc is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky Basic
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      Help me it you can, my speeds are down, down

      Sorry for the Beatles title, but I was wondering if anyone can help.
      have had Unlimited broadband since start of December and the speed is appalling.
      Currently my download speed is 2.5, while upload is 0.9.
      Previously, we only lived half a mile away (and a bit closer to the local exchange), but the speed was substantially better.
      Contacted Sky and have gone through everything they suggested, but to no avail.
      Operator suggested upgrading to fibre, but don't fancy paying more for something that I should have now.
      Any suggestion? Nowt too techy tho chaps.


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    3. #2
      gymno's Avatar
      gymno Guest
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      Re: Help me it you can, my speeds are down, down

      Hi.
      Can you post your router stats please.
      That's connection speed, line attenuation & noise margin for both downstream & upstream.

      Also, how far does this checker say you are from the exchange:
      SkyUser - Sky Broadband Availability and Exchange Checker

     

     

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