Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 10 of 10

    Sky Router Stats show higher than online speed tests.

    This is a discussion on Sky Router Stats show higher than online speed tests. within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi. My Sky Broadband Router stats show as roughly 3500kbps yet when I do a online test the download speed ...

    1. #1
      Dazzle's Avatar
      Dazzle is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky Basic
      Join Date
      Oct 2012
      Posts
      28
      Thanks
      8
      Thanked 0 Times in 0 Posts

      Sky Router Stats show higher than online speed tests.

      Hi.
      My Sky Broadband Router stats show as roughly 3500kbps yet when I do a online test the download speed is around 1.45 mbs - 240mbs depending who I try.
      Which one is more accurate the stats direct from router or online?
      Thanks in Advance.


    2. Advertisement
    3. #2
      tenar's Avatar
      tenar is offline Sky User Member
      Exchange: Newcastle NINE
      Broadband ISP: sky fibre max
      Router: Sky Q Hub ER110
      Sky TV: none
      Join Date
      Mar 2009
      Location
      newcastle co down
      Posts
      415
      Thanks
      0
      Thanked 41 Times in 39 Posts

      Re: Sky Router Stats show higher than online speed tests.

      on router page "click show statistics " copy this on post your speed results from 3500kbps should be 2.8mb approx also which are you testing with wireless or ethernet

    4. #3
      Dazzle's Avatar
      Dazzle is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky Basic
      Join Date
      Oct 2012
      Posts
      28
      Thanks
      8
      Thanked 0 Times in 0 Posts

      Re: Sky Router Stats show higher than online speed tests.

      Quote Originally Posted by tenar View Post
      on router page "click show statistics " copy this on post your speed results from 3500kbps should be 2.8mb approx also which are you testing with wireless or ethernet
      So then thats why the neighbours thought my internet was so much faster (FAST..ERRR! thats a joke in its self!) than theirs I was quoting speed as 3500 obviously (now) they were using the mb speed! Doh!

      Connected wired via homeplug.

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 801838238 719447945 0 5161 0 185:29:45
      LAN Up 16550573 9635377 0 8209 792 688:24:59
      WLAN Up 111708349 77919848 0 75806 0 688:24:38
      Broadband Link Downstream Upstream
      Connection Speed 3563 kbps 550 kbps
      Line Attenuation 56.5 dB 32.8 dB
      Noise Margin 5.0 dB 10.0 dB

    5. #4
      tenar's Avatar
      tenar is offline Sky User Member
      Exchange: Newcastle NINE
      Broadband ISP: sky fibre max
      Router: Sky Q Hub ER110
      Sky TV: none
      Join Date
      Mar 2009
      Location
      newcastle co down
      Posts
      415
      Thanks
      0
      Thanked 41 Times in 39 Posts

      Re: Sky Router Stats show higher than online speed tests.

      looks like upstream poor and you may be picking up errors , which would slow you down , look for noise on telephone line and also just connect router directly in test socket which is bottom part of main socket (this will bt socket with split faceplate bottom part unscrews)
      post router stats from that point , possible lost in speed from homeplug possible as well but check line first . sorry should have made clearer your line speed 3500kbps in approx 3.4 mb but there is small overheads which then give browsing speed of 3 to 2.8 mb

    6. #5
      Dazzle's Avatar
      Dazzle is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky Basic
      Join Date
      Oct 2012
      Posts
      28
      Thanks
      8
      Thanked 0 Times in 0 Posts

      Re: Sky Router Stats show higher than online speed tests.

      Tenar.
      Thanks for the reply.
      I wasnt trying to get the speed any faster, although that'd be great. The whole estate where I live have very slow broadband.
      Ive got a filtered faceplate I fitted (which did increse speeds slightly) and tests from socket or home plug hardly alter. Ive done all the tests I think possible, I just cant get quicker broadband.
      I was just curious to why the stats varied from the ones I directly got from router and the online tests and which is the most accurate.

      So does 1000kbps = 1mb (would I be correct that is a rough guide?)

    7. #6
      tenar's Avatar
      tenar is offline Sky User Member
      Exchange: Newcastle NINE
      Broadband ISP: sky fibre max
      Router: Sky Q Hub ER110
      Sky TV: none
      Join Date
      Mar 2009
      Location
      newcastle co down
      Posts
      415
      Thanks
      0
      Thanked 41 Times in 39 Posts

      Re: Sky Router Stats show higher than online speed tests.

      1024 kbps = 1mb

    8. The Following User Says Thank You to tenar For This Useful Post:

      Dazzle (10-01-14)

    9. #7
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Sky Router Stats show higher than online speed tests.

      That's not quite correct. Data transmission rates are measured in decimals so 1000kbps = 1mbps. Note the small b which indicates bits.

      A large B indicates Bytes which is a measure of quantity. In that case 1MBps would indeed = 1024KBps.

      bits = the speed of transfer
      bytes = the amount being transferred.

      The kilobytes per second you are downloading can be got by dividing the kbps by 8. eg, @3200kbps your transfer rate would be 400KBps.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. #8
      Dazzle's Avatar
      Dazzle is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky Basic
      Join Date
      Oct 2012
      Posts
      28
      Thanks
      8
      Thanked 0 Times in 0 Posts

      Re: Sky Router Stats show higher than online speed tests.

      So after all that, what is most accurate...
      Readings from Router or readings from a online checker?

    11. #9
      gymno's Avatar
      gymno Guest
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:

      Re: Sky Router Stats show higher than online speed tests.

      Quote Originally Posted by Dazzle View Post
      So after all that, what is most accurate...
      Readings from Router or readings from a online checker?
      The figures shown in the router stats are sync speeds.
      That's the speed at which you connect to (or synchronise with) your local exchange.

      The download speeds you actually experience will always be less, due to overheads.
      These figures are generally known as 'throughput speeds' & will typically be around 10%-20% lower than sync speeds.

      Online checkers measure throughput speeds.
      They're also notoriously inaccurate depending on which one you're using.

    12. The Following User Says Thank You to gymno For This Useful Post:

      Dazzle (12-01-14)

    13. #10
      bubblegun's Avatar
      bubblegun is offline Sky User Member
      Exchange: near Glasgow
      Broadband ISP: Sky ADSL
      Router: Sky
      Sky TV: SkyQ
      Join Date
      Mar 2007
      Location
      Scotland
      Posts
      1,478
      Thanks
      23
      Thanked 122 Times in 117 Posts

      Re: Sky Router Stats show higher than online speed tests.

      Quote Originally Posted by gymno View Post
      The figures shown in the router stats are sync speeds.
      That's the speed at which you connect to (or synchronise with) your local exchange.

      The download speeds you actually experience will always be less, due to overheads.
      These figures are generally known as 'throughput speeds' & will typically be around 10%-20% lower than sync speeds.

      Online checkers measure throughput speeds.
      They're also notoriously inaccurate depending on which one you're using.
      So you are better-off trying multiple file downloads from different "known" fast file servers to test the actual throughput speeds. But at speeds that low most speed checkers will be pretty accurate.

    14. The Following User Says Thank You to bubblegun For This Useful Post:

      Dazzle (12-01-14)

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION