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    Sky Router SR101 Wont let me log in

    This is a discussion on Sky Router SR101 Wont let me log in within the Sky Broadband help forums, part of the Sky Broadband help and support category; hi everyone i am having trouble trying to log into my router. i have tried pushing the reset button on ...

    1. #1
      SG3034's Avatar
      SG3034 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky Basic
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      Sky Router SR101 Wont let me log in

      hi everyone i am having trouble trying to log into my router. i have tried pushing the reset button on the back of my hub to fix it but this isn't working. everytime i go nto the router home page its asking for username and password and nothing seems to be working
      can anyone help me please?


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
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      Re: Sky Router SR101 Wont let me log in

      Have you entered the username - admin and password sky ?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      SG3034's Avatar
      SG3034 is offline Sky User Member
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      Router: Sky Hub SR101
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      Re: Sky Router SR101 Wont let me log in

      Isitme i have tried that already too it's giving me three atempts then it's closing the page

    5. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Router: Sky Hub SR102
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      Re: Sky Router SR101 Wont let me log in

      Push and hold in the reset button on the back of the router for at least 10 seconds. Just pushing it will not fully reset it.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
      SG3034's Avatar
      SG3034 is offline Sky User Member
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      Router: Sky Hub SR101
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      Re: Sky Router SR101 Wont let me log in

      ok i done that. what next lol ?

    7. #6
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Router: Sky Hub SR102
      Sky TV: Sky+ HD
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      Re: Sky Router SR101 Wont let me log in

      Switch the power to it off for a few minutes then switch on again. Ifthat does not work all you can do is call Sky and tell them the difficulties you are having. They may replace the router.
      SG3034 likes this.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #7
      SG3034's Avatar
      SG3034 is offline Sky User Member
      Exchange:
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      Router: Sky Hub SR101
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      Re: Sky Router SR101 Wont let me log in

      ok thanks i'll try it now thank you!

    9. #8
      SG3034's Avatar
      SG3034 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR101
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      Re: Sky Router SR101 Wont let me log in

      Thanks Isitme it worked

    10. #9
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
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      Re: Sky Router SR101 Wont let me log in

      Good, switching off and on fixes a lot of problems. Much the same as a belt with a hammer.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #10
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Sky Router SR101 Wont let me log in

      Which kind of hammer would that be?

      An Engineer's hammer, claw hammer or, my personal favourite, the sledge hammer?

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     
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