Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    logging onto sky hub sr101-z get 401 unauthorised

    This is a discussion on logging onto sky hub sr101-z get 401 unauthorised within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hello, need a bit of help. I've had Sky broadband for a week. When try to logon to the sky ...

    1. #1
      jbloogs's Avatar
      jbloogs is offline Sky User Member
      Exchange:
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Sky Basic
      Join Date
      May 2013
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      logging onto sky hub sr101-z get 401 unauthorised

      Hello,

      need a bit of help.

      I've had Sky broadband for a week.

      When try to logon to the sky hub, I get the "broadband status" "summary setup screen". I don't get a logon panel. If I try any of the top options on the page, I get a blank page and "401 unauthorised".

      I've tried rebooting the hub, no good.

      I've tried IE, Waterfox, and Chrome. I get the same result on all of them.

      I'm using Win 7 Pro x64, via a switch to the Sky hub.

      Any suggestions would be appreciated.

      Thanks

      regards

      paul


    2. Advertisement
    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: logging onto sky hub sr101-z get 401 unauthorised

      I get a blank page and "401 unauthorised".
      That's what you get when you cancel the log in page without logging in. It looks like the log in panel is being hidden from you for some reason. Try a full reset of the router by pressing the button on the back for about 10 seconds.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      jbloogs's Avatar
      jbloogs is offline Sky User Member
      Exchange:
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Sky Basic
      Join Date
      May 2013
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: logging onto sky hub sr101-z get 401 unauthorised

      Hello Isitme,t
      hanks for the quick reply, tried that, no joy.

      However, I've managed to get in via a server, also attached to the hub. Had a good look through the hubs interface and found that there is no upnp setup for the desktop, but there is for the server.

      Don't know much about upnp, except using it, so I'll set it up and try again.

      I wanted access to the hub becaus I couldn't get RDP working from the desktop to the server. So this may solve both problems in one go.

      thanks again

      Paul

    5. #4
      khile's Avatar
      khile is offline Sky User Member
      Exchange: MYCLE
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+HD box
      Join Date
      Nov 2006
      Posts
      55
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: logging onto sky hub sr101-z get 401 unauthorised

      - delete me

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION