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    Should my hub be resyncing every night?

    This is a discussion on Should my hub be resyncing every night? within the Sky Broadband help forums, part of the Sky Broadband help and support category; My hub resyncs every night at about two in the morning. My speeds and latency are as good as they've ...

    1. #1
      nevets5891's Avatar
      nevets5891 is offline Sky User Member
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      Should my hub be resyncing every night?

      My hub resyncs every night at about two in the morning.

      My speeds and latency are as good as they've ever been, it just goes against everything you read about consistent connections being good and resyncs being bad.

      Here's my latest Sam Knows report card.

      https://reporting-uk.samknows.com/re...1e7427ac8c21a9


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Should my hub be resyncing every night?

      Once DLM training is complete it shouldn't do. How long has it been going on? It is possible DLM training has been put back on your line, this would cause a resync at around 2 am. Your router stats would be more helpful than the SKs report.

      TomD


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    4. #3
      nevets5891's Avatar
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      Re: Should my hub be resyncing every night?

      Yeah, seems to happen every night at around 02:00.

      There's usually little or no change in speed.

      I think it maybe started happening around the 10th or 11th of October.
      Attached Thumbnails Attached Thumbnails Should my hub be resyncing every night?-clipboard01.jpg  

    5. #4
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      Re: Should my hub be resyncing every night?

      I had much the same problem myself starting on 7th Oct., it resynced every night for 4weeks with little or no change to speeds. Sky put it down to some sort of problem at my exchange, which it may have been as it stopped as suddenly as it started.

      What you could do is take a copy of your router log just in case it may be useful, then reboot your router. It has been running for well over 100 days and may be having memory problems. Nothing to base this on, just grasping at straws.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

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      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
      nevets5891's Avatar
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      Re: Should my hub be resyncing every night?

      Restarted my router a couple of says ago. I has resynced twice since at around 2am. Can't understand why.


      Don't suppose it could be anything to do with that IX Scotland coming online? I know it's very unlikely. My ping has improved since though. Have you noticed any difference (being north of the border too)?

    7. #6
      Isitme's Avatar
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      Re: Should my hub be resyncing every night?

      I spoke too soon, it started resyncing again around 2 am on the 10th. Not making one bit of difference to the figures, as it resyncs within a few kb of the rate it went down at.

      I don't think it has anything to do with IXScotland as I don't think Sky are subscribing to it, yet.

      For those that don't know what IXScotland is, this helps explain it. At the moment all out data goes through the Manchester or London hub.
      http://www.heraldscotland.com/busine...world.22397717
      Last edited by Isitme; 12-11-13 at 12:32 PM. Reason: Missed link
      nevets5891 likes this.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #7
      nevets5891's Avatar
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      Re: Should my hub be resyncing every night?

      Yeah, that's exactly what mine does. It doesn't cause a problem, just seams a bit strange.

    9. #8
      nevets5891's Avatar
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      Re: Should my hub be resyncing every night?

      Just a wee update.

      Two weeks later and still resyncing with little or no difference to my speed.Should my hub be resyncing every night?-stats-25-11-13.jpg

    10. #9
      Isitme's Avatar
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      Re: Should my hub be resyncing every night?

      Mine is still the same, except it now resyncs at 4 am. I have tried another Sky router and a non Sky one and it is the same, so it is something on the line that is the problem, not the Hub. As it is not causing any problem I am loath to ask Sky to look into it, just in case they muck up my line completely.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #10
      nevets5891's Avatar
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      Re: Should my hub be resyncing every night?

      Quote Originally Posted by Isitme View Post
      Mine is still the same, except it now resyncs at 4 am. I have tried another Sky router and a non Sky one and it is the same, so it is something on the line that is the problem, not the Hub. As it is not causing any problem I am loath to ask Sky to look into it, just in case they muck up my line completely.
      Same here. Good speed and good ping. Just gonna put up with it since it doesn't seem to be causing any bother.

      Just out of curiosity, you don't use OpenDNS on any devices do you?

     

     
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