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    Estimated Download Upload Speed? Help!

    This is a discussion on Estimated Download Upload Speed? Help! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, Sky broadband activated on 30/09/13 and DLM has yet to begin so I'm still stuck at 4Mbps. My Sky ...

    1. #1
      andy_parr's Avatar
      andy_parr is offline Sky User Member
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      Estimated Download Upload Speed? Help!

      Hi,

      Sky broadband activated on 30/09/13 and DLM has yet to begin so I'm still stuck at 4Mbps. My Sky reports that my estimated download speed is between 12.9-19.0Mbps. Can anyone give me an indication of my likely speed with my statistics?

      Broadband Link Downstream Upstream
      Connection Speed 3662 kbps 797 kbps
      Line Attenuation 44.5 dB 26.3 dB
      Noise Margin 11.0 dB 14.14 dB

      Thank you in advance for any help!


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    3. #2
      Scubbie's Avatar
      Scubbie is online now Sky User Moderator
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      Re: Estimated Download Upload Speed? Help!

      With your current figures I would suggest that the estimated speed is unlikely. Using the tool available on this forum, the estimate is nearer 7mb-8mb with your current Line Attenuation.

      SkyUser - Potential ADSL2 Line Speed Checker & Calculator

      Could you let us know how your Sky Hub is connected to the telephone line? For example are you connected to the Master Socket, using the supplied micro filters or a filtered faceplate (if so which one please?). Is the router on an extension lead? Do you have any BT Junction boxes on the telephone line between the socket and where the telephone line leaves your home? Do you have any internal extensions?

      Also could you plug your router into the Test Socket, if you have one, and post the connection stats from there please?

      Sky User - How to test your Master Socket

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #3
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Estimated Download Upload Speed? Help!

      There is something wrong with your connection as it should start at 409x kbps. Also if the estimate was 12.9-19Mb that would not be possible with an attenuation of 44.5, that suggests a fault somewhere. Please follow Scubbie''s advice and repost your stats including uptimes.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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