Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 2 of 2 FirstFirst 12
    Results 11 to 19 of 19

    Poor Speed On Broadband Test

    This is a discussion on Poor Speed On Broadband Test within the Sky Broadband help forums, part of the Sky Broadband help and support category; We have detected that your ISP is Sky - Your current download speed is 5384Kbps, and your current upload speed ...

    1. #11
      reesewardley's Avatar
      reesewardley is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Nov 2012
      Posts
      18
      Thanks
      3
      Thanked 0 Times in 0 Posts

      Re: Poor Speed On Broadband Test

      We have detected that your ISP is Sky - Your current download speed is 5384Kbps, and your current upload speed is 758Kbps.


    2. Advertisement
    3. #12
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      33,884
      Thanks
      63
      Thanked 1,627 Times in 1,589 Posts

      Re: Poor Speed On Broadband Test

      Not as good as it should be but now do the same test with full Windows mode.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      Inssider 2/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #13
      reesewardley's Avatar
      reesewardley is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Nov 2012
      Posts
      18
      Thanks
      3
      Thanked 0 Times in 0 Posts

      Re: Poor Speed On Broadband Test

      We have detected that your ISP is Sky - Your current download speed is 10240Kbps, and your current upload speed is 830Kbps.

    5. #14
      tenar's Avatar
      tenar is offline Sky User Member
      Exchange: Newcastle NINE
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2304n
      Sky TV: none
      Join Date
      Mar 2009
      Location
      newcastle co down
      Posts
      404
      Thanks
      0
      Thanked 39 Times in 37 Posts

      Re: Poor Speed On Broadband Test

      those speed test results indicate speed ok for current line readings , but now check router stats and watch the snr readings if you see them changing then that would indicate interference which would cause slow down

    6. #15
      reesewardley's Avatar
      reesewardley is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Nov 2012
      Posts
      18
      Thanks
      3
      Thanked 0 Times in 0 Posts

      Re: Poor Speed On Broadband Test

      Ok, thank you everyone for taking the time out to help me, very much appreciated.

    7. #16
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      33,884
      Thanks
      63
      Thanked 1,627 Times in 1,589 Posts

      Re: Poor Speed On Broadband Test

      It is noticeable that your speed increased after 10pm, which could indicate a peak time exchange problem. How is your speed in the morning or early afternoon?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      Inssider 2/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #17
      reesewardley's Avatar
      reesewardley is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Nov 2012
      Posts
      18
      Thanks
      3
      Thanked 0 Times in 0 Posts

      Re: Poor Speed On Broadband Test

      Yes I have monitored it and from about 10pm till I go to bed 2am it speeds up. I don't use the internet in the mornings. From the afternoon it is slow and sluggish and the lights flicker constantly on the modem.

    9. #18
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR101
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      26,900
      Thanks
      770
      Thanked 2,140 Times in 2,017 Posts

      Re: Poor Speed On Broadband Test

      Could you let us know when telephone exchange you are connected to please? It may help if you can give us the exchange code.

      If you are unsure which specific exchange you are on, please use the link below and put in your postcode:

      SamKnows - Telephone Exchange Search

      There are no current reports of slow exchanges, but a handful of members, including myself, who can chase this up with someone in sky to find out specifically what is happening for you.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    10. #19
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      33,884
      Thanks
      63
      Thanked 1,627 Times in 1,589 Posts

      Re: Poor Speed On Broadband Test

      You could try installing Router stats light, to track your speed. This will only monitor your sync speed, but if your sync stays constant and your actual speed drops, this would prove a throughput issue.

      Internet Software

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      Inssider 2/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
    Page 2 of 2 FirstFirst 12

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2014. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION