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    • 1 Post By billupnorf

    Need help with setting up Belkin f5d8636-4 v2

    This is a discussion on Need help with setting up Belkin f5d8636-4 v2 within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, i have been through the post on here and i think i have manage to get majority of the ...

    1. #1
      billupnorf's Avatar
      billupnorf is offline Sky User Member
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      Need help with setting up Belkin f5d8636-4 v2

      Hi, i have been through the post on here and i think i have manage to get majority of the setting done.

      I have a Belkin f5d8636-4 v2 router that i would like to use instead of the standard Sagem one that was sent by sky. The reason i would like to use this is because i live in an old victorian house that has thick concrete walls and i am unable to get a signal upstairs in the bedroom, also i like to stream HD movies from my computer to ps3, and i have noticed the Sagem router can't handle the 1080p streaming

      So far what i have done is

      1. Retrieve the username and password the safe way (as mentioned in a another poster)
      2. Connect the belkin router and input user, password, mac address (mac address from sagem router label)
      3. The router itself works locally from devices in the house but i have no internet connection

      I must of missed something so i would really appreciate if you can guide me on this,

      This is a screen shot after inputting the details above
      Need help with setting up Belkin f5d8636-4 v2-screen-shot-2013-08-20-02.41.37.jpg

      Many Thanks
      Billy


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Need help with setting up Belkin f5d8636-4 v2

      You appear to be connecting to the exchange OK, but you are not getting a connection to the Sky server. The most common reason for this is having the wrong username or password. Go to the generator site and go through the process again, this time copying and pasting the information from your router on to the generator page then copy and paste the result to a document. When you have done that, copy and paste the details into your Belkin. Make sure you are using the LAN MAC address to obtain the details.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      billupnorf (23-08-13)

    5. #3
      billupnorf's Avatar
      billupnorf is offline Sky User Member
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      Re: Need help with setting up Belkin f5d8636-4 v2

      hi, thank you for your reply. I have just tried the method you have mentioned and still not getting any connection. I have not realy changed any other setting in the belkin router, Do i need to change the setting as below

      Service Name (Optional) ????
      IP assigned by ISP Yes No ?????
      VPI/VCI / ???
      Encapsulation VC MUX LLC ????
      MTU (500-1500) > ????
      Do not make changes to the MTU setting unless your ISP specifically requires a different setting than 1454. More Info
      Disconnect after minutes of no activity. More Info

    6. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Need help with setting up Belkin f5d8636-4 v2

      Service Name - Sky Broadband
      IP assigned by IP - Yes
      VPI/VCI - 0/38
      Encapsulation - VC-MUX
      MTU - 1500
      Network type - PPPoA

      With the correct user name and password, that is all you require.

      I should have said, you can only connect this router if your line supports PPPoA, if it is MER only you will not be able to connect. Most of Sky's ADSL connections are PPPoA or PPPoA/MER, but there may be some which are still MER only. What Mode is your Sky router using to connect? You will find it under the Broadband port in the router status page.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. The Following User Says Thank You to Isitme For This Useful Post:

      billupnorf (23-08-13)

    8. #5
      billupnorf's Avatar
      billupnorf is offline Sky User Member
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      Re: Need help with setting up Belkin f5d8636-4 v2

      Hi there, it's working now!! I just re-did all the steps and it started to work. I must of done something wrong initially,

      Thanks for all your help isitime


      Quote Originally Posted by Isitme View Post
      Service Name - Sky Broadband
      IP assigned by IP - Yes
      VPI/VCI - 0/38
      Encapsulation - VC-MUX
      MTU - 1500
      Network type - PPPoA

      With the correct user name and password, that is all you require.

      I should have said, you can only connect this router if your line supports PPPoA, if it is MER only you will not be able to connect. Most of Sky's ADSL connections are PPPoA or PPPoA/MER, but there may be some which are still MER only. What Mode is your Sky router using to connect? You will find it under the Broadband port in the router status page.
      Isitme likes this.

    9. #6
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Need help with setting up Belkin f5d8636-4 v2

      No problem, glad to help.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. The Following User Says Thank You to Isitme For This Useful Post:

      kevinski (29-03-15)

     

     

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