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    Rein issue

    This is a discussion on Rein issue within the Sky Broadband help forums, part of the Sky Broadband help and support category; Ok I will set the graph and post tomoro thanks...

    1. #11
      andy585's Avatar
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      Re: Rein issue

      Ok I will set the graph and post tomoro thanks


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    3. #12
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      Re: Rein issue

      ok done what you asked heres the graph
      Rein issue-rein-fault.jpg

    4. #13
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      Re: Rein issue

      was having a nosy around the flat that i live in its a small block with only 6 flats found this next to the electric mains
      Rein issue-img_1172.jpgRein issue-img_1171.jpg
      i noticed the 6 phone cables coming out the the bt labeled grey/white box and running near the mains power cables is this normal ????

      - - - Updated - - -

      ok done what you asked heres the graph
      Click image for larger version. 

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      the line drop was my pc powering down forgot the power saving feature was on
      look at the drop in noise around 08.00 and 8.20 what would cause that sudden drop??

    5. #14
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      Re: Rein issue

      There is some sort of severe interference, but I doubt if it is the LNB. I would think that would be present at all times and not just 'switch on' at 8.20. Is there a workshop or factory nearby which might start work at this time.

      As for the cables running together, it is not good practise but they will be heavily shielded and once again as they are active 24/7 they are unlikely to be the main problem.

      It is difficult what to advise, but what could help is if your neighbours could also run Routerstats Lite and compare the results. If they are suffering at the same time as you, it should help BTO to take more notice and send out an engineer with the proper REIN equipment to trace the source.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #15
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      Re: Rein issue

      Rein issue-rein-over-10-hours.jpg
      this was over 10 hours today is the interferance happing when its at 17-18db ??
      or is it happing when it drops to the lower db ??

    7. #16
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      Re: Rein issue

      Quote Originally Posted by andy585 View Post
      Click image for larger version. 

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      this was over 10 hours today is the interferance happing when its at 17-18db ??
      or is it happing when it drops to the lower db ??
      Probably when it's at the lower Noise margin unless the exchange has a target of 6db and your modem has just restarted/resycned

      Are you able to Pull CRC errors and Bitloading per Tone?

    8. #17
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      Re: Rein issue

      Am not sure how to do that I am using an older sky router so I can get the noise margin as the sky hub is not supported

    9. #18
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      Re: Rein issue

      Quote Originally Posted by andy585 View Post
      Am not sure how to do that I am using an older sky router so I can get the noise margin as the sky hub is not supported
      Not sure if you can with the Sky ones, depends if they expose enough information A Sagem flashed with the custom firmware might, particularly the older non wireless N ones

    10. #19
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      Re: Rein issue

      Quote Originally Posted by andy585 View Post
      Am not sure how to do that I am using an older sky router so I can get the noise margin as the sky hub is not supported
      John at Routerstats has supplied me with a beta version for the SR101, you can email him and ask for it or send me your Email by PM and I will send you a copy.

      What router are you using? The only Sky one you can get the full stats from is the DG834GT.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #20
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      Re: Rein issue

      You have pm and I am am using my old 2404 I think that's what it's called black bottom and dark grey on top

     

     
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