Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 10 of 10

    Do I jump or not????

    This is a discussion on Do I jump or not???? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I'm coming to the end of my 12 month min contract with my current ISP. They need at least 30 ...

    1. #1
      Tim1964's Avatar
      Tim1964 is offline Sky User Member
      Exchange: Hoddesdon
      Broadband ISP: BT Infinity
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Sep 2006
      Location
      South East Herts
      Posts
      135
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Do I jump or not????

      I'm coming to the end of my 12 month min contract with my current ISP. They need at least 30 days notice to quit so if I notify them now it will give them 34 days.

      What I would love to happen is for the Sky BB to be set up and activated during the time I have left at my current ISP (before 22nd Dec)

      Looking at the posts here it would seem that many are still having problems even though it's 'been a while' now.

      The incentive to join Sky BB now is the saving af 13/month and I'm even prepared to pay my ISP for the last month even if Sky BB is up and running rather than lose my service.

      My exchange is LLU'd and I will be taking the Mid package as I'm too far from the exchange for more then 8meg.

      Any advise would be appreciated 'cause if I muck this up then the 'others' will want to lynch me!


    2. Advertisement
    3. #2
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48
      Hi Tim

      If I had the chance to sign up I would. People are always more vocal when they have problems, thats the way of the net

      If you join and you don't like it or are messed around, you have 8 days to cancel once connected.

      Sky aint perfect, but there are more ISP's who just don't care and do the same. Its not always the ISP's fault, a lot of it is down to BT.

      Try it you know you want to Save some money!




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    4. #3
      Hoagie's Avatar
      Hoagie is offline Sky User Member
      Exchange: Gedling (EMGDDLI)
      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Oct 2006
      Location
      Nottingham
      Posts
      271
      Thanks
      0
      Thanked 0 Times in 0 Posts
      I'm sure I heard somewhere that half a million people signed up for sky. That must make the people on here having trouble a pretty insignificant minority.

    5. #4
      hugsie's Avatar
      hugsie is offline Sky User Moderator
      Exchange: CMASHF
      Broadband ISP: Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky+ HD
      Join Date
      Aug 2006
      Location
      Birmingham
      Posts
      1,485
      Thanks
      0
      Thanked 4 Times in 4 Posts
      I think it must be very difficult to keep that in perspective though, when you are one of those affected, and people can really only give advice from their own experience. My sign up went well, had the router before activated and I was activated on the given day.
      If it is good, it is very good, if it goes wrong at moment it can go very wrong. I do think though that these people are in the minority and the nature of peeople is they are far more likeley find this site and post if they are having problems.

      Skys biggest problems at the moment seem to be communication, both internal and to the customer and their procedures like any new operation need reviewing in light of the feedback from those recieving problems.

    6. #5
      Gaztops's Avatar
      Gaztops is offline Sky User Member
      Exchange:
      Broadband ISP: Wanadoo/Orange
      Router:
      Sky TV:
      Join Date
      Oct 2006
      Posts
      350
      Thanks
      0
      Thanked 0 Times in 0 Posts
      May be a good idea to have a dial up account as back up just incase it goes wrong, especially when you have other people relying on your decision.

    7. #6
      Hoagie's Avatar
      Hoagie is offline Sky User Member
      Exchange: Gedling (EMGDDLI)
      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Oct 2006
      Location
      Nottingham
      Posts
      271
      Thanks
      0
      Thanked 0 Times in 0 Posts

      On second thoughts...

      If it's true about there being 500,000 people who applied for sky and my ticket number for a callback is 128,XXX then that's just over 25% of all connections that have gone wrong so far.

    8. #7
      hugsie's Avatar
      hugsie is offline Sky User Moderator
      Exchange: CMASHF
      Broadband ISP: Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky+ HD
      Join Date
      Aug 2006
      Location
      Birmingham
      Posts
      1,485
      Thanks
      0
      Thanked 4 Times in 4 Posts
      Not if you include anyone who had had more than one call back. I know there are several on here.

    9. #8
      Hoagie's Avatar
      Hoagie is offline Sky User Member
      Exchange: Gedling (EMGDDLI)
      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Oct 2006
      Location
      Nottingham
      Posts
      271
      Thanks
      0
      Thanked 0 Times in 0 Posts
      Quote Originally Posted by hugsie View Post
      Not if you include anyone who had had more than one call back. I know there are several on here.
      Knew there was a flaw in the maths somewhere.

    10. #9
      hugsie's Avatar
      hugsie is offline Sky User Moderator
      Exchange: CMASHF
      Broadband ISP: Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky+ HD
      Join Date
      Aug 2006
      Location
      Birmingham
      Posts
      1,485
      Thanks
      0
      Thanked 4 Times in 4 Posts
      Never mind, It was a good plan!

    11. #10
      Tim1964's Avatar
      Tim1964 is offline Sky User Member
      Exchange: Hoddesdon
      Broadband ISP: BT Infinity
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Sep 2006
      Location
      South East Herts
      Posts
      135
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Well I've gone and done it.

      Thanks for the replies.......

      Sent off my notice of cancellation this evening and to request a MAC.

      I did have a letter from Sky with a BAND No. on it but that was a while ago so I guess that's 'timed out' now?

      Can I sort out 'getting connected' over the phone when I get my MAC or do I have to play some silly delay tactic game?


      Thanks

      Tim.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION