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    Sky Anytime + not working, model..slow connection

    This is a discussion on Sky Anytime + not working, model..slow connection within the Sky Broadband help forums, part of the Sky Broadband help and support category; Basically a few months back my Anytime + just stopped working. It says connection fail and I don't have Anytime+. ...

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      Phil20131's Avatar
      Phil20131 is offline Sky User Member
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      Sky Anytime + not working, model..slow connection

      Basically a few months back my Anytime + just stopped working. It says connection fail and I don't have Anytime+.

      When I turn my modem off it takes hours to come back on..

      Sometimes my connection is slow. Not on wi-fi but on explorer sometimes it just hangs on a blank page or says the connection is unplugged.

      I have an Ethernet connected to my Blu Ray for Youtube this also doesn't work.

      Sky blamed it on the slow connection on the lines last time I phoned.

      Any ideas?


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      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Sky Anytime + not working, model..slow connection

      It would be useful to know what your current Internet connection is like first:

      How to get your Sky Router statistics

      Sky User - How to test your Master Socket

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     

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