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    Wavin NetMonitor Box

    This is a discussion on Wavin NetMonitor Box within the Sky Broadband help forums, part of the Sky Broadband help and support category; hi, i am trying to install a netmonitor box on to a SR101 router. the router does not see the ...

    1. #1
      cavics's Avatar
      cavics is offline Sky User Member
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      Question Wavin NetMonitor Box

      hi, i am trying to install a netmonitor box on to a SR101 router. the router does not see the net monitor box.
      it comes with a fixed ip address 192.168.0.168.
      when i took this to my home my netgear found the box straight away, so the box is not faulty.
      sky do not want to help as it finds evertything else in the network fine, just not this box.
      the netmonitor box is designed to allow remote controlling of heating , lighting systems etc... via a remote connection
      this particular box is issued by Wavin.
      any help gracefully accepted.


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Router: Sky Hub SR102
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      Re: Wavin NetMonitor Box

      Have you tried rebooting the router after you plug in the Box? I assume it is an ethernet connection?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      cavics's Avatar
      cavics is offline Sky User Member
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      Re: Wavin NetMonitor Box

      Yes, I've tried rebooting. It is a direct Ethernet connection , all people consulted tend to think there is a compatability issue between the net monitor box and the sky router

    5. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
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      Re: Wavin NetMonitor Box

      Is it possible to 1. Set the box to obtain an IP address automatically? 2. Change the boxes address to a different one, say 192.168.0.200. Try connecting with one or both these.

      It is unusual for a device to come with a preset address. Different routers have different address ranges, so if it is set to one range there is no hope of getting it to connect outside that range. If it is set to 192.168.0.168, it should connect as that is in the Sky router's range.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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