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    slow connection

    This is a discussion on slow connection within the Sky Broadband help forums, part of the Sky Broadband help and support category; hi guys looking for some help my connection has been playing up a lot lately. already phoned sky an had ...

    1. #1
      r3dmagik's Avatar
      r3dmagik is offline Sky User Member
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      slow connection

      hi guys looking for some help

      my connection has been playing up a lot lately. already phoned sky an had level 2 tech support say to me they can not see any issues an pretty much said nothing else they can do.

      if im lucky i can download a game at 100kb. an speedtest gives me a result of 2mb, this is while it is plugged into the test socket with new filters.

      ADSL Link Downstream Upstream
      Connection Speed 10208 kbps 990 kbps
      Line Attenuation 37 db 20 db
      Noise Margin 4 db 8 db


      any help will be much appreciated


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    3. #2
      Isitme's Avatar
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      Re: slow connection

      Are you using wireless? About 9 out of10 complaints about throughput speed is down to poor wireless performance. If you are using wireless, plug in using ethernet and do a speedtest. Note the difference, if any.

      If you are getting a low speed with ethernet, is this on one or more machines?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      r3dmagik's Avatar
      r3dmagik is offline Sky User Member
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      Re: slow connection

      well it was the same on wireless an wired an has been for weeks, yet today it is back to normal. Pretty odd but glad it is working.

    5. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: slow connection

      If your speed is intermittent using wireless, it is possible another network which is only switched on occasionally is interfering. If it reduces again, try a wired connection and see if there is any difference.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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